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“Excellent service, Tranquil Location”
Review of Huifeng Inn Shuhe

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Huifeng Inn Shuhe
Ranked #20 of 927 Hotels in Lijiang
santa fe
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent service, Tranquil Location”
Reviewed 2 August 2012

I stayed here for 2 nights at the end of June 2012. I had just arrived after a very long flight, arrived very tired and slightly disoriented. I was dropped off by a cab a round 10 PM. Not seeking chinese I called the hotel for help finding the inn. Cherry, the hotel manager, found me and guided me to the inn, she helped me find a good restaurant for breakfast, the following day she got me to a cab and provided them with directions on where to take me. The hotel was nice and quiet, very clean. The staff was excellent, cherry was superb. The location close to restaurants and shops. I highly reccomend this hotel.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank restless108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
LeucadiaLisa
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 July 2012

This is a wonderful place. The architecture is great, the rooms are large with comfortable bed, clean and quiet. I will definately be back next time I am in the area. Close to all the restaurants but far enough that you don't hear anything. Highly recommend this place. Cherry looked after us really well, she did whatever she could do make us feel comfortable.

Room Tip: There was a great "honeymoon" suite at the back. Did not stay there but it had a great co...
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank LeucadiaLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wuhan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2012

Spend three nights at Huifeng hotel during our visit to Lijiang,The room in very comfortable and clean,The courtyard is very beautiful.Jerry and his wife Lily are very hospitable,invite us to drink tea in the livingroom,Jerry speak English very well and give us some advice about our trip,Staff Cherry also can speak English,she leads us to the restaurant and arrange a car for us to Shangri-La.
Our family were very happy staying here and hope to visit Huifeng again!

  • Stayed June 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank Brown J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2012

I chose this hotel because it was rated #1 on TripAdvisor and this is the first time I felt the ranking was not accurate. That, or maybe the other hotels in the Lijiang area are not that spectacular. The hotel decor and location were gorgeous, but the service was just mediocre. For international travelers who have lived/traveled China a bit, the service (that we received anyway) at Huifeng is just about standard for China, not up to international standard.

We arrived at the airport to find that our pre-arranged airport pick-up was missing. Upon calling the hotel, we were told the driver would be 50 minutes late due to traffic (translation: deflecting the blame; there is nothing we can do about it). So we waited and a random guy approached and asked if we were going to the Huifeng Inn. He showed us our reservation name on his cell phone so we got in his car. After driving for about 10 minutes, we got a call from the hotel that our driver had arrived and was waiting for us at the airport. This did not give us a sense of security as it made us wonder who we were actually in the car with.

In the end, the miscommunication was cleared up but we were mostly greeted with a "sorry" from a staff member when we finally arrived at the hotel. Perhaps a formal apology from a manager/the owner or some kind of gesture would have soothed the situation and been the norm for a proper hotel. But the staff seemed unsure of what could compensate for the delay and uncomfortable even talking about it. (This is cultural, I understand, but not customer service-oriented.)

The rest of the 3 nights we stayed was mostly delightful. Staff were courteous and rooms were clean. Several reviewers commented on the flawless English spoken by the hotel owner. We did not see him and mostly interacted with the one staff member (lovely Cherry) who spoke basic English. We spoke Chinese so it was not a problem but we did expect to be able to communicate with the hotel easily in English based on those reviews.

The rooms were clean and decor had simple but nice Naxi touches. Our rooms and beds were well-cleaned every day. There is no air-conditioning or fans in the rooms; while the room temperature felt perfect for me, it was a bit warm for my brother who prefers a cooler room temperature.

I recommend this place for independent travelers who don't need a lot of amenities/help with planning their sightseeing itinerary yet who don't mind spending a bit more for comfort and the charming courtyard.

Room Tip: Choose rooms facing away from the courtyard, especially those with a view of Snow Mountain.
See more room tips
  • Stayed May 2012, travelled with family
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Helpful?
3 Thank Sunniak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
huifenginnshuhe, Owner at Huifeng Inn Shuhe, responded to this review, 10 June 2012
We would like to make an apology for transportation problem,it was our mistake.
We will try our best to improve our service and thank you very much for your sincerely comments,it is very helpful for us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2012

We heard that the Lijiang is tourist that's why we pick Huifeng and we figure out it is a correct move. Shuhe is what we exactly looking for, blue sky and Naxi is spectacular. The hotel itself is great, located center of Shuhe, very convenient, it will be better if more quiet night time.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
5 Thank 118Wendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Huifeng Inn Shuhe

Property: Huifeng Inn Shuhe
Address: No.56 Jiewei Alley Shuhe Old Town, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 927 Hotels in Lijiang
Price range (per night): ₹ 2,974 - ₹ 4,456
Hotel Class:4 star — Huifeng Inn Shuhe 4*
Number of rooms: 16
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