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“Horrible Hotel!”

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Renzhi Holiday Hotel
Ranked #43 of 211 Hotels in Jiuzhaigou County
Reviewed 31 October 2011

Very very bad hotel...please don't ever stay here! We were on a group tour and checked in on the 23rd of this month for a night. There is a very nice river just outside of the hotel which is very beautiful & clean. As for the hotel, the food is terrible. The tour fee which we had paid for the stay at this hotel is inclusive of buffet breakfast. What baffles me is; if you were to take the half boiled egg as served on the buffet line, it is free but if you were to go for the fried egg; it would cost you RMB2.50/egg!!! The restaurant is very badly maintained (you can even "skate" on the floor). All the cutleries are not properly dried and are chipped at the sides. As for the room, it is very dimly lit and all the furniture is really in need of repair/replacement. The toilet flush system wasn't even working and there is insufficient warm (note that it is warm & not even hot) water. Moreover, the supply of warm water is governed by time; the supply gets cut off by midnight and resumes again at 6.00 am. The towels looked dirty with cigarette burnt marks on its and had turned into a shade of yellow!!! Our bedding configuration is two single beds & only one bed has an electric blanket. As there is no heater in the room; we had to ask for a heater and luckily there is one available. The kettle provided in our room is leaking (even when we did not fill it up to the max point) and we ended up not using it for fear of being electrocuted. There is no hair dryer in the room and when we requested for it; we were given a unit with the wires exposed and is barely attached to the hair dryer. Please do not stay in this hotel!!!

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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3  Thank MY L
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Reviews (19)
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2 - 6 of 19 reviews

Reviewed 15 July 2010

That hotel was really awful. First we got a room with no hot water. After long discussions they booked us in a family room on the top floor where there the water was somewhat warm but then there were just a few drops coming out. The door was so low that I banged my head on it twice (ok you could say it's my own fault but that door was ridiculous). There was no food or restaurant. Despite the nights getting really cold there was no real heating. Even the lobby was like a big freezer. I was about to move to the Sheraton which seemed to be the only decent place in this town but they were fully booked. So we had to stay there.

  • Stayed: October 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank hesspoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 29 October 2011
Google Translation

  • Stayed: October 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 28 September 2011
Google Translation

  • Stayed: September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 3 September 2011
Google Translation

  • Stayed: October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Renzhi Holiday Hotel

Address: 500m awary from Jiuzhai Goukou, Huo Di Ba, Zhangzha Town, 623400, China
Region: China > Sichuan > Jiuzhaigou County
Hotel Style:
Ranked #43 of 211 Hotels in Jiuzhaigou County
Number of rooms: 150

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