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“A Nice Stay”

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Sheraton Birmingham
Ranked #32 of 79 Hotels in Birmingham
GreenLeadersSilver level
Berkley, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A Nice Stay”
Reviewed 7 March 2012

We stayed the end of Feb for one night because the Aloft was booked. The room was nice, new Sheraton decor, and clean. The public spaces need to be improved. There were many stains on the carpet, scuffs on the walls, and an elevator that was out the entire time we were there.

The staff was pleasant, however not too knowledgeable about the area. Check in was simple and efficient. We ate at Casey's Sports Bar & Grill and found the food to be ok, not great, not too bad. The location, attached to the convention center, is perfect if you're attending an event there but otherwise a bit isolated from the rest of downtown.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidKimW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garfield C, Manager at Sheraton Birmingham, responded to this review, 20 May 2012
Dear Valued Customer

We sincerely appreciate your taking the time to write your review of your experiences at the Sheraton Birmingham. We value feedback from our guests as we see feedback as a way to assist us in improving our service. While we were sorry to hear that your preferred Starwood Hotel was sold out, we are delighted to hear that it provided you with an opportunity to experience to the Sheraton Birmingham. We were also happy to hear that you were pleased with several aspects of the Sheraton, such as our overall sleeping room. We regret to hear that some of our staff members were not as knowledgeable about the area. While we are continually hiring new associates, we do strive to provide our staff with the training that will enable them to be experts on our hotel and community at large.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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947 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
  • Portuguese first
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English first
Philadelphia, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2012

My son and I traveling to a family funeral and arrived one day earlier than my reservation. Mr Rivas was not only able to accommodate my early arrival, but has also upgraded my reserved junior suite to a club room. This was done because he was aware of my previous unpleasant stay in December 2011. His extra efforts was greatly appreciated.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomFenner12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 March 2012

My timing for my stay here was not good; the hotel took in several high school basketball teams participating in the the Final 48 tournament at reduced rates, and it was a noise fest. I still do not understand why the hotel charged $15/day to use the internet in the hotel room; to me that is just gouging. The room was very clean. Bathroom was tiny; I did not have enough counter space to place my toiletries. The TV was great. The bed was very comfortable. Excellent fitness center.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwawker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 March 2012

First of all the parking at this place is very confusing and they often are jammed up at the front door. So just getting in is difficult. Secondly it may not be their fault but thy should pursue solving the problem that most GPS devices give the wrong directions to get there.

Most disappointing was the shower curtain. It smelled like old mop water and make the entire bathroom smell that way.

The rooms are also a little on the small side. The bed is comfortable with crisp sheets. Unfortunately the pillows go flat in no time.

I wouldn't hate staying here again but if it was my choice I'd seek out something different.

The dinning options are also very limited and poor quality.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgiaStarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 February 2012

Best place to stay when attending an event at the BJCC. We try to stay here for every concert we go to. The rooms are great - clean, comfortable and roomy. The staff is courteous and friendly. They ratchet up the fun on concert nights. Only downfall is the small bar. It really fills up after an event.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGal09Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Birmingham

Property: Sheraton Birmingham
Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1101
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Birmingham
Price range (per night): ₹ 11,421 - ₹ 24,197
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Official Description (provided by the hotel):
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton

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