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All reviews nice hotel town centre outstanding personal service first morning yellow mountain superior room swimming pool star hotel nice stay air conditioning breakfast buffet is two nights fruit platter beds were comfortable huangshan city wi fi western food
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Reviewed 19 September 2017

We stayed here for one night in June 2017 enroute to Mt Huangshan on a package tour. It was an excellent stay, breakfast was very good for international travellers. Highly recommended to stay at Crowne Plaza Huangshan if one needs to stay at Huangshan City which is one hour drive away from the base of Mt Huangshan.

If you do not need to stay at Huangshan City, but just need to go to Mt Huangshan, you can stay at Tangkou so that you are right next to the bus station at the base of Mt Huangshan, where you take the mountain eco bus which brings you up to the cable car stations.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank m0untainandlakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine C, Manager at Crowne Plaza Huangshan Yucheng, responded to this reviewResponded 21 September 2017

Dear Guest, thank you for taking the time to let us know about your stay and thank you for your precious comments.The hotel to be found in the center of Huangshan City, located at the scenic Xin’an riverside with convenient transportation.The hotel staff has been always doing their best to serve our guests with thoughtful and caring service. We are looking forward to your next visit to Huangshan and hope you would still like to be back here. Thank you again for your kindly feedback, we are looking forward to your next stay with us, any request and problems, please feel free to tell us, we will be very happy to be of assistance!

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Reviewed 27 July 2017 via mobile

I stayed here for 4 nights and the hotel and staff were fantastic, as were the facilities. Couldn't fault it at all, very impressed. Also amazing buffet dinner on offer, breakfast buffet is very good too!

Stayed: July 2017, travelled with family
1  Thank FellowTraveler325431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine C, Manager at Crowne Plaza Huangshan Yucheng, responded to this reviewResponded 29 July 2017

Dear Guest, thank you very much for choosing and stay with us, we are very excited that you were satisfied with our facilities,staff and buffet, if you have any question, please feel free to contact us, it's our pleasure to bring you good service. Thank you again and we are sincerely looking forward to your next stay with us.

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Reviewed 23 July 2017

After a very bad experience in a so called "dans le jus" hotel in the middle of a little town, we moved to this Superb Crown Plaza. Frankly speaking, I have traveled in many countries in many very good hotels, but I was sursprised to find such a nice place here in Huangshan! Of course it's a very modern place. The lobby is huge and beautifully decorated. The standard room was very comfortable. The bar is very good too. The only problem is to find staff speaking understandable English. But they do their best to help.
VERY GOOD HOTEL

Stayed: October 2016
1  Thank Carpe_Diem_Investor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine C, Manager at Crowne Plaza Huangshan Yucheng, responded to this reviewResponded 25 July 2017

Dear Guest, thank you for taking the time to let us know about your stay and thank you for your precious comments. We are delighted to hear that our team was very helpful and delivered a comfortable experience during your stay.The hotel staff has been always doing their best to serve our guests with thoughtful and caring service. We have recorded your opinion and we will do some English Training in hotel departments.We are looking forward to your next visit to Huangshan and hope you would still like to be back here. Thanks again!

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Reviewed 23 July 2017 via mobile

We stayed here before went to huang Shan
We are family 2 adults and 2 kids 14,12 yrs
We booked 2 rooms with connection 2 nights
Really nice stay , staffs, rooms
All staff :
Front ; since check in to check out
Maid; really clean
FB and kitchen ; good breakfast and there's a little happening during our BF time there's a couple Chinese tourists sat on our table so we moved to another table after finished , the staff went to apologized with a local Chinese snacks
So impressive
Everything good
Recommend

Stayed: April 2017, travelled with family
Thank Piyawan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine C, Manager at Crowne Plaza Huangshan Yucheng, responded to this reviewResponded 24 July 2017

Dear Guest, thank you for your feedback following your recent stay with us at Crowne Plaza Huangshan Yucheng. We appreciate and value the time you have taken to share your experience with us, we are delighted to learn that you were satisfied with our staff, services, rooms and breakfast you mentioned. It's our pleasure to bring you satisfaction and comfortable. if you have any question, please feel free to contact us, it's our pleasure to bring you good service. Again, we are grateful for your precious feedback, which will certainly help us to make our service more considerate.

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Reviewed 15 July 2017

Stayed 3 nights. Arrived early in the morning by overnight train from Shanghai. Taxi from the Huangshan railway station is directly south. Cost us 8 RMB.

Lobby in the hotel is open and clean. Quick check in, pleasant staff. Ok english, and overall we could understand, but some difficulties understanding the pronunciation.
They did not offer us to bring the luggage to the room, but that is not a problem. But for some, it might be.

Room was large, with separately shower and tub. Very nice! Room was clean and absolutely joyful. Our view was south, and the opposite side of the river.
AC worked fine, but not sure if you can trust the temperature. Just turn to desired temperature and take it from there. Overall, no problem with the temperature.

Dining room was large and roomy. Great selection and a lot to choose from. Both western and asian cuisine. They don't have a chef making you an omelet, but there is some variety in eggs. Couldn't fine any cold water or spoon. Had to specifically ask for it.

They offer fitness area and swimming pool. You get both water and towel before entering the fitness area. They have both dumbbells and machines. The fitness area was rather hot. One day, the AC wasn't turn on, so I had to do it.

Overall the hotel could pay more attention to the guest. Service was good, but we felt we had to ask for service in order to get it. That's fine by me, but a in 5-star hotel they should be more alert.

WiFi worked good. We didn't have any major trouble. Remember. Facebook, Twitter, Goggle amongst some sites are not available in China.

It's a bit far from the ancient town in Tunxi. The new part is a bit closer, but still a bit far. If you don't mind staying a bit outside the city, it's a great choice.
Stay for example one night in Crowne Plaza, leave your luggage and stay one night in Yellow mountains, and lastly stay one more night in Crown Plaza.

Room Tip: Perhaps avoid rooms on the south side because of the traffic.
  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Neguah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katherine C, Manager at Crowne Plaza Huangshan Yucheng, responded to this reviewResponded 18 July 2017

Dear Guest, thank you for staying with us at Crowne Plaza Huangshan Yucheng and thanks for taking the time to post feedbacks regarding your recent stay. We are delighted to see your great compliment about our hotel while we do apologize that we were not able to meet your expectations with Weak air conditioning at fitness area. Please trust that we will try our best to take actions to improve and to ensure better consistency in our service . Again, we are grateful for your precious feedback, which will certainly help us to make our service more considerate.

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