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Reviews (87)
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1 - 6 of 87 reviews
Reviewed 24 August 2017 via mobile

On a business trip and checked into hotel with minimal fuss. A decent comfortable bed size (Queen plus) and clean linen. A variety of TV channels to keep you entertained. Free Wi-Fi, but struggled to connect initially. In room security box - also struggled to get it working - but was more to failing to follow instructions clearly. Not much of a view from rooms - so don't get too excited - but rather get out to view the city. Lovely restaurant to choose from in the area...tried the Barbacao, excellent meat dishes. Breakfast served downstairs - set menu but a good variety.

Stayed: August 2017, travelled on business
1  Thank Rafael_Fernandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 September 2017

Dear Mr. Rafael. Thank you very much for your kind evaluation. We Etoile staff were very happy to know that you enjoyed an excellent lodging. Our hotel is located in a very favorable area and full of good restaurants, as well as our own restaurant, Jorge, which has an international proposal and highlights some very Brazilian options, with light dishes composed of preferentially organic foods and seasonal. Please ask our butler if you need restaurant suggestions and reservations. Sincerely, Ricardo Silva, Stewardship.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2016

The Hotel Etoile Itaim (Georges V) is exceptional, both in terms of accommodation and services (including butler services!). All apartments are fairly spacious, comfortable (king size beds, closets) and well equipped suites with full kitchens. The hotel also has a swimming pool, sauna and fitness room on the top floor. A single snag is the breakfast: despite offering three alternative menus, the breakfast is still a little bit disappointing. In short, this is a wonderful lodging option in São Paulo.

  • Stayed: November 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank OYamamoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016 via mobile

I recently travelled to Sao Paulo and stayed at the Etoile Hotels Itaim. What compels me to write about my experience? Well ....
... I finally found a comfortable hotel bed!
... the room was not claustraphobic, and was certainly hospitable.
... the hotel was in a quiet area, although very close to restaurants/cafes--and I never held fears for my safety.
... the breakfast suited my tastes (and was served promptly, despite my awful attempts at ordering in the Brazilian Portuguese language).
... the lobby staff were always warm and helpful.

I really could not have asked for more. Real value for money; certainly a pleasant experience.

Stayed: September 2016, travelled solo
1  Thank dpbenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2016

I've stayed in at least 4 different hotels before, in this area of Itaim, as I think it's the best area to stay when in São Paulo, as you can go walking everywhere. Etoile is the best, by far. Breakfast is excellent and very well served (not buffet). A large variety of fresh fruit, freshly squeezed orang juice, delicious hot pão de queijo and mini French baguettes, cold cuts, cheese, expresso coffee. All included in the price. The room is a very clean suite, with a comfortable living room and kitchen, and a bedroom with a huge walk-in closet and a large and bright bathroom. Wi-Fi worked perfectly! The staff is always smiling and helpful. I highly recommend this hotel and if I happen to go back to São Paulo, I surely will stay here again.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank FromSaoPaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

If you want to stay in the midst of the liveliest upmarket Expats area of Sao Paolo (Itaim Bibi), the Etoile hotel is your choice. It is at the most central and safe location of this neighborhood.

On the other side, you have to accept that the hotel is quite small (large parts of the big complex have -seldomly present- residnce owners). Hence, you only find one reception staff and 2 very nice) restaurant staff for breakfast.

Don't be fooled by the presence of pool (outdoor, small, cold), gym (spartan) and sauna (very small, but functional).

This hotel is a solid choice for the location-cognizant business traveller, who likes a smaller (not romantic) structure, and who does not mind that English is generally not spoken.

For English spoken or larger (though not better) hotel choose the Melia Hotel next door.

Sometimes the hotel advertises as 5-star. This is not obvious. The Sheraton and Hilton are more upmarket and the Hyatt is classes better.

  • Stayed: September 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank HappyTravel888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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