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“It's a time warp!”
Review of Maksoud Plaza

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Maksoud Plaza
Ranked #33 of 325 Hotels in Sao Paulo
Certificate of Excellence
Miami, Florida
Level 5 Contributor
80 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“It's a time warp!”
Reviewed 9 April 2012

Right off the bat, I like this hotel!

It evokes a feeling of stepping back in time. It's almost as if the hotel has been preserved from it's birth decades ago!

Tripadvisor reviewers have done an excellent job rating this property, but I'll emphasize a few key points:

I liked:
-Stellar location, In the heart of of SP's Paulista Avenue area, you really couldn't ask for a better spot. Central to everything.
-Lobby. They don't build them like this any more. Beautiful modern-era atrium lobby that evokes such a feeling of glamor and spaciousness.
-Service. I think many of these employees have been there for decades. They are helpful and chock-full of information. A problem with my in-room wifi was deal with swiftly and with ease.
-Clean. The maids do a really good job. The rooms are spotless and the daily service was thorough.

The dislike:
The rooms, oh the rooms!. You can call it a masterpiece, or you can call it retro....but it's just plain outdated!! But in all honestly, it's not a criticism.....just a fact! The beds and furniture have seen it's younger days pass by. And although the rooms may lack modernism, I still found it comfortable and certainly clean. Just keep your expectations in check: Think of a W Hotel room and sort of done a 180!!!!!!

I look forward to staying here again sometime!

BONUS: I love the lime scented shampoo and conditioner!!

Room Tip: The higher up, the quieter!
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GEOFFS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksoudplaza, General Manager at Maksoud Plaza, responded to this review, 11 April 2012
We thank you very much for your kind comments regarding our hotel in your recent stay with us.

Comments like yours are very important to us, as we are always trying to reach the excellence in our services.

Our furniture is traditional in classic style and all done in hardwood of the best quality, always in accordance with modern concepts of sustainability.

We sincerely thank you and look forward to host you again at the Maksoud Plaza.

Henry Maksoud Neto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
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  • Chinese (Simplified) first
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English first
Howey in the Hills, Florida
Level 5 Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 March 2012

The purpose of this trip was to attend a meeting taking place at the hotel, which made it very convenient to stay at this hotel. The hotel staff was all very nice and courteous. The breakfast was very good. The rooms were nice and the internet was good. The only thing I would say is that the hotel is beginning to look a little outdated. Other than that, I would stay here again if I needed to.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripJamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksoudplaza, Manager at Maksoud Plaza, responded to this review, 16 March 2012
Thank you for your comments. Your opinion is very important to improve the quality of our services.

The Maksoud Plaza is well known important landmark of tradition and elegance in the city of São Paulo. In 32 years of operation it has been innovating all the time, without losing its classic features.

It will be a pleasure to host you again at the Maksoud Plaza Hotel. Please call me up if you are here.

Henry Maksoud Neto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level 5 Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 March 2012

This hotel has one of the most beautiful receptions that I've ever seen.
However, it's easy to see that this a quite old hotel, that had it's best times back in the 80's. Nowadays, it's an old hotel, with less conditions than other hotels in Sao Paulo.
On the bright side, we have to say that it has an excellent location, 2 minutes walking form the famous Paulista Avenue and the fact that it has his own theater in the basement of the hotel.
Bottom line, you can find better options in Sao Paulo for this kind of money.

Room Tip: Try to ask for a suite. It makes all the difference!
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  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ravenx8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksoudplaza, Manager at Maksoud Plaza, responded to this review, 8 March 2012
Thank you for your comments.

The Maksoud Plaza is an important landmark of tradition and elegance in the city of São Paulo. Between three decades of operation it has been innovating constantly, without losing its classic features, joining all-time tradition and modernity.

Few hotels in the city can stay 32 years in full operation and under the same management. As independent Hotel, conceived and designed by its owner, with unusual attention to details, providing for a rare combination of comfort, security and convenience for one´s perfect stay. As every masterpiece, it raises different feelings and opinions, which are welcome.

We remain at your disposal for any further information. Please call me if you are here.

Henry Maksoud Neto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
São Paulo
Level 5 Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 February 2012

The location of Macksoud Plaza Hotel in São Paulo couldn't be better. A few blocks away from the city's most famous Avenue this 80's fashioned hotel stands in the charming neighbourhood of Jardins. However I must say that the general services at this place is getting each time worse. New staff definitely don't have the sofistication or the politeness required for a five star hotel. I was even more disappointed while having lunch at the restaurant, that used to be one of the best around and now the food and service are both awful. The place most certainly requires a new administration, or else it'll have to be sold (as it almost was last year).

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FelipeMin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksoudplaza, Manager at Maksoud Plaza, responded to this review, 24 February 2012
We appreciate the comments posted.

The Maksoud Plaza Hotel, from the past 32 years, has been a Brazilian icon of service and hospitality.

Just to clarify, 41% of our employees work at the hotel for more than 10 years and all of our staff constantly receive training for better services, politeness and manners.

Our four restaurants and five bars, operating 24 hours every day, are known for selecting the freshest and high quality ingredients, making one of the best international and local cuisine of São Paulo.

Under the same management and owner since its opening, the hotel is constantly upgrading and updating all the rooms, common areas, events pavilion and services. Recently we constructed a new 5-ton capacity Helipad and soon will open a new city view bar with a 360° landscape view of the city.

For any more comments or information don´t hesitate to contact me personally.

Henry Maksoud Neto
Maksoud Plaza - São Paulo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 December 2011

As a crew member for a mayor airline, we stay at different hotels around the world, I would say my stay at the Maksoud was just wonderful. All the personal try to make your stay an enjoyable one with out any effort. Had a corner room it was spacious and clean, furniture hasn't been changed for some time but have to stay they are very well kept, internet worked just fine in my room and common areas.
Overall this was a relaxing stay in Sao Paulo, looking forward to my next stay at the Maksoud Plaza Hotel.

  • Stayed December 2011, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arubaguy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksoudplaza, Manager at Maksoud Plaza, responded to this review, 19 March 2012
Thanks for your gentle comments.
We will continue our incessant search for excellence in providing services to continue deserving your preference.
It will be a pleasure to host it again at the Maksoud Plaza.
Maksoud Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maksoud Plaza

Property: Maksoud Plaza
Address: Rua Sao Carlos do Pinhal, 424, Sao Paulo, State of Sao Paulo 01333-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Sao Paulo
#16 Spa Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#31 Business Hotel in Sao Paulo
#37 Romantic Hotel in Sao Paulo
Price range (per night): ₹ 6,163 - ₹ 12,068
Hotel Class:4.5 star — Maksoud Plaza 4.5*
Number of rooms: 416
Official Description (provided by the hotel):
The Maksoud Plaza Hotel Distributed by Accorhotels is located one block off Paulista avenue, one of the main tourist sites in Sao Paulo. The hotel is near a differentiated cultural and financial place in the city. The hotel has easy access to the International Airport of Guarulhos and the Airport of Congonhas, and is located few blocks away from two subway stations. The hotel also has large rooms, restaurant with diverse culinary, fitness center with heated indoor pool, the awarded Frank Bar, a lobby with an Atrium and natural plants, 38 event rooms in 5000 square meters of space, parking and a breathtaking view. Its history and architectural project made it become an icon of Sao Paulo. ... more   less 
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Also Known As:
Maksoud Plaza Sao Paulo, Brazil
Maksoud Plaza Hotel Sao Paulo

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