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“Well situated, but...” 4 of 5 bubbles
Review of Melia Jardim Europa

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Melia Jardim Europa
Ranked #37 of 322 Hotels in Sao Paulo
Certificate of Excellence
Geneva, Switzerland
Level Contributor
174 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Well situated, but...”
4 of 5 bubbles Reviewed 18 June 2012

This was my second stay here and, as the first time, I enjoyed the situation of the hotel, in a nice surrounding with many shops and good restaurants.
Even if the room is rather large, the bathrooms is pretty small but all you need is there, comfortable bed, large space to work, wifi etc...
What really upseted me is the opening hours of the gym. Not before 6:30 (when not later...), when you know about the traffic in this city, you can't leave later than 8:00 to have a proper day of work which makes very difficult to use the facilities. And on week-ends, it's even worse : 8 am.
Apart from that, I appreciated the service of the staff (except the ones at the front desk: neither very friendly nor smilling).
I have also tested for the first time the room service and have been nicely surprised by the quality of the food.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sophiedesmontagnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Melia Jardim Europa, responded to this review, 22 June 2012
Dear guest, thank you for choosing Melia Jardim Europa once again for your stay in São Paulo. We are very glad to receive your kind comments about our hotel, please allow us to inform you that the use of fitness equipment can disturb the guests from the floors below the gym, so this is the reason we have different opening hour for the fitness center on week days and weekends. We also would like to inform you that we will forward your comments about the service received at the Front Desk to the responsible of the Department who will be taking measures in order to improve our services even more. We look forward to welcome you back again in our hotel.
Regards, Johannes Bayer - General Manager
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841 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Hamburg, Germany
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 May 2012

The Melia Jardim Europa is well located in São Paulo. Nice quarter with lots of nice bars and restaurants around. If you have a room in one of the higher floors it offers a fantastic view. Alternatively you can visit the fitness and pool area to enjoy the view. The pool is on the roof top is very small and needs renovation. The hotel lacks a roof top bar. The rooms are sufficiently large and clean. The breakfast offers good variety.

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Klaus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannes B, General Manager at Melia Jardim Europa, responded to this review, 24 May 2012
Dear Mr. Klaus, thank you for choosing Meliá Jardim Europa as your stay in São Paulo. Our location is truly the best area in Sao Paulo for business, leisure and shopping. We are glad you enjoyed the view it certainly creates a pleasant ambience to guarantee an enjoyable stay. We also appreciate your comments and suggestions regarding the outdoor pool, please be sure that it will be forwarded to the responsible department and will be evaluated for future projects. We hope to have the pleasure to welcome you again at the Melia Jardim Europa! Best Regards, Johannes Bayer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 7 May 2012 via mobile

I have stayed there a few times now for business and my company has a corporate rate program so we get pretty good rates. It's a very nice hotel, great rooms, nice staff, great atmosphere. The location is great as well with many bars and restaurants in walking distance.

Stayed May 2012
Helpful?
1 Thank kpang37209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannes B, General Manager at Melia Jardim Europa, responded to this review, 8 May 2012
Dear guest, we are very pleased to receive such kind comments about our Hotel. We appreciate your compliments and the high valuation of our services and staff. Melia Jardim Europa Hotel is truly well located and it´s neighborhood offers several leisure options in addition to easy access to major financial centers of the city. All our team looks forward to welcome you back soon, with best regards, Johannes Bayer - General Manager
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Grosseto, Italy
Level Contributor
184 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

I stayed there to attend to a fair. The reservation process was easy. On the other hand, the hardest part was to book a return transfer to the GRU airport. I guess it was a language issue.
The reception staff was good and helpful, even if you always remain with the doubt they understood what you said in english. The room was fine, large enough and with the proper amenities. Italian mineral water is very expensive, but I guess is not their fault. Breakfast is just ok. Good quality and variety. Restaurant at dinner time is to visit if you are too tired to go out. If not, go to the close churrascaria "Barbacoa Itaim". Simply fantastic!
Last but not least, they asked you to leave a litle change at check out to donate to WWF. I was very pleased to do it, but for a 5-day stay they printed out a 4 pages bill, in 3 copies!!! That make no sense at all :)))
In other words, if I will have to go back to S. Paulo, I think I would book here again.

P.S. Tried to book the transfer on the Melia website: cost Euro 180,00 each way. Booked directly with the Hotel: Real 180,00 each way. Considering that 1 Real is approximately Euro 0,42, I guess something is wrong...

Stayed April 2012, travelled on business
Helpful?
Thank Ciopman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannes B, General Manager at Melia Jardim Europa, responded to this review, 19 April 2012
First of all we would like to express our satisfaction on receiving such kind observations of our hotel, and highlight that your donation to WWF was deeply appreciated.
Concerning to the comment on the shuttle service from the airport to the hotel, we are already making all the necessary verifications to provide a better service.
Best Regards
Johannes Bayer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
france
Level Contributor
127 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

The hotel is OK.
The room are big but not the latest decoration. Take a room on high floor in order to get a view!!
The breakfast is good and the restaurant and breakfast room have been renovated (that good).
The pool is very very small, the fitness is also small and the steam bath was not working during my stay.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jmplolo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannes B, General Manager at Melia Jardim Europa, responded to this review, 19 April 2012
Thank you for choosing Melia Jardim Europa as your hotel in São Paulo. And also we are very glad to receive your kind comments about our restaurant Aromatique, breakfast and the recognition for the comfort of our rooms. We hope to have the pleasure to welcome you again at the Melia Jardim Europa! Regards, Johannes Bayer - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Jardim Europa

Property: Melia Jardim Europa
Address: Rua Joao Cachoeira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotel in Sao Paulo
#36 Business Hotel in Sao Paulo
#41 Romantic Hotel in Sao Paulo
#50 Family Hotel in Sao Paulo
Price range (per night): ₹ 6,151 - ₹ 21,126
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Melia Hotels APAC and Prestigia so you can book your Melia Jardim Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil

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