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“Worst Hotel I have ever stayed at”

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Carlton Plaza Hotel
Reviewed 15 May 2012

I previously stayed at the mercure but I stayed at this hotel this time around because it was the only American hotel in the area and I could accrue points to use in the states. As soon as I got to my room after checking in I went directly back downstairs to ask for another room because mine was terrible. I was told by the limited english speaking staff all of the rooms were the same. The room was small, had a 15 year old TV set, and the shower barely fits one person. The next day I saw my sheet had two blood stains on them (which I took a picture of). The breakfast was compromised of old tasking food and horrible eggs. After 5 days of dealing with room this I found out they do have about 5 better rooms but by that time none were available. After coming back home I saw I was never given credit for my points and put in a request. I was later sent an email stating "does not currently qualify to earn Choice Privileges points". I cant believe I dealt with this for nothing.

Room Tip: chose another Hotel. The Mercure is 100 times better than this
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank edwin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (169)
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4 - 8 of 169 reviews

Reviewed 2 weeks ago
Google Translation

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Warley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank AndersonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017
Google Translation

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Renato-Gomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile
Google Translation

Stayed: July 2017, travelled on business
Thank Elayne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carlton Plaza Hotel

Address: Rua Presidente Bernardes 73, Sao Jose Dos Campos, State of Sao Paulo 12216-130, Brazil (Formerly Comfort Hotel Sao Jose Dos Campos)
Region: Brazil > State of Sao Paulo > Sao Jose Dos Campos > Jardim Paulista
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Sao Jose Dos Campos
Price Range: ₹ 2,774 - ₹ 3,483 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton Plaza Hotel 3*
Number of rooms: 81
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Also Known As:
Carlton Plaza Hotel Sao Jose Dos Campos, Brazil - Sao Paulo

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