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“Old Hotel, just good breakfast.”

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Stream Palace Hotel- Ribeirao Preto
Ranked #6 of 31 Hotels in Ribeirao Preto
Certificate of Excellence
Sao Paulo, SP
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Old Hotel, just good breakfast.”
Reviewed 26 July 2011

The general structure of the hotel is old and the rooms are old too. The only good thing was the breakfast with good quality.

Room Tip: No special tips.
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  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Denyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Coordenadora de Marketing at Stream Palace Hotel- Ribeirao Preto, responded to this review, 2 August 2011
Google Translation
Agradecemos seu contato

O envio de seu comentário é de extrema importância, pois nos auxilia a corrigir possíveis eventualidades.

O Hotel foi recentemente reformado para melhor atender aos hóspedes.

Permanecemos a disposição para eventuais esclarecimentos.

Cordialmente,

Livia Oliveira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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507 reviews from our community

Traveller rating
    179
    237
    72
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
NC
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 September 2010

While I doubt a lot of non-Brazilian people stay in this hotel, as an American (who does not speak English) it was a very difficult stay. I am not basing my review on the fact that most of the staff does not speak English (as I'm not expecting them to) but rather on the reactions I received from most of the restaurant staff and others when they found out I couldn't speak Portuguese. I was hung up on, yelled at, and sometimes simply ignored. I don't know if I came across as rude due to cultural differences but I have traveled to many other countries and have never been treated this way. I know my Portuguese is very bad but at least I was trying. There were some staff who were very kind but I felt very uncomfortable during my stay. The room was ok - decent size, comfortable bed, fairly clean. The noise from outside was very loud (day and night) but when you ran the AC it drowned it out. The room service food was not good but the breakfast buffet was decent. The restaurant is only open for breakfast on Sundays. This would probably be a decent place to stay if you speak fluent Portuguese and were not eating your meals at the hotel. I don't know how it compares to other hotels in the area but the price seemed to be a good value for what you received (free breakfast and wi-fi in your room).

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jolena28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Manager at Stream Palace Hotel- Ribeirao Preto, responded to this review, 6 October 2010
Please be advised that the responsible department will contact you directly with the customer for clarification.

Management
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Additional Information about Stream Palace Hotel- Ribeirao Preto

Property: Stream Palace Hotel- Ribeirao Preto
Address: General Osorio 850 - Centro, Ribeirao Preto, State of Sao Paulo 14010-000, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Ribeirao Preto > City Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 31 Hotels in Ribeirao Preto
Price range (per night): ₹ 3,549 - ₹ 5,678
Hotel Class:3.5 star — Stream Palace Hotel- Ribeirao Preto 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
O Stream Palace Hotel em Ribeirao Preto e um forte referencial em hospedagem e servicos personalizados. Na diaria estao inclusos: CAFE DA MANHA E WI FI FREE. Horario de Check in 14hs Check Out 12hs Possui as melhores opcoes em estadia com conforto, arquitetura excepcional e servicos de qualidade - tudo isso aliado na melhor localizacao da cidade. O Stream Palace Hotel garante a comodidade na realizacao de eventos, em hospedagem, almoco ou jantar de negocios e tambem nos momentos de lazer. Reconhecido por sua incomparavel hospitalidade, Stream Palace Hotel possui localizacao privilegiada, proximo aos principais centros empresariais da cidade e faz parte de um complexo de negocios e entretenimento, oferecendo o melhor em hospedagem, gastronomia, lazer e completa infraestrutura para eventos Confira tambem nossas suites de Nupcias. ... more   less 
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Also Known As:
Stream Palace Hotel- Ribeirao Preto Sao Paulo

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