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“Comfortable, clean, friendly”

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Matiz Guarulhos Aeroporto Hotel
Ranked #10 of 18 Hotels in Guarulhos
Reviewed 1 December 2017

Comfortable, clean, good rooms, friendly helpful staff, efficient billing system for meals and drinks. Excellent value extensive buffet, changes from night to night. Free shuttle service to and from the airport, but we waited 40 minutes at the airport before giving up and finding alternative transport. The trip back from hotel to airport however was punctual and quick.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ian_Fraser1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto Hotel, responded to this reviewResponded 3 weeks ago

Dear Ian,

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to see you soon!

Best regards,

Leilane Mariano
Reservation department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 934 reviews

Reviewed 3 October 2017

I was there a week ago due to a layover and it was very nice. They pick you up at the airport (Terminal 2) and then drive you to the hotel. The room I was stayed in was clean and it had everything I needed to just spend a night. They also include breakfast which is a buffet (from 5am to 11am). No complaints at all.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Odile P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto Hotel, responded to this reviewResponded 3 October 2017

Dear Odile,

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Sincerely,

Leilane Mariano
Reservations department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

When I got there they told me they had over booked and had overbooked me elsewhere... Even though I booked 2 months in advance! At least they paid for the taxi after telling me they were located in a rough area. Wouldn't recommend

Stayed: August 2017, travelled solo
1  Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto Hotel, responded to this reviewResponded 12 September 2017

Dear Stephanie,

We appreciate your trust of telling us what happened in your stay.
Our business is conducted with commitment and transparency, so your feedback is extremely important to the improvement of services and products we offer.
We will work to offer better services. We hope seeing you in other opportunity and and leave a better impression.

Sincerely,

Leilane Mariano
Reservations department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

The good about this hotel is that is very close to Guarulhos international airport and you have shuttle service available. The rates cost very acceptable (60 US dollars per day) with an exelent breakfast.

Room Tip: without restrictions, all romms apropriate for a good night sleeping and relax.
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  • Stayed: June 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Clecio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto Hotel, responded to this reviewResponded 12 September 2017

Dear Clecio,

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to see you soon!

Sincerely,

Leilane Mariano
Reservations department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

The hotel is ok, the bed and pillows are comfortable, the towels are a little small, but nothing too bad. The food is good, breakfast was great and as well the room service. I love how the hotel is okay with plane spotting something rare these days!

Room Tip: Higher floors can face the airport's runway.
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  • Stayed: July 2016, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Pedro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto Hotel, responded to this reviewResponded 28 June 2017

Dear Pedro,

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Sincerely,

Leilane Mariano
Reservation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Matiz Guarulhos Aeroporto Hotel

Address: Rua Pedro de Toledo 1000 | Jardim Santa Lídia, Guarulhos, State of Sao Paulo 07140-000, Brazil (Formerly Jardim Sao Geraldo )
Phone Number:
Region: Brazil > State of Sao Paulo > Guarulhos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 18 Hotels in Guarulhos
Price Range: ₹ 3,701 - ₹ 5,105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matiz Guarulhos Aeroporto Hotel 3*
Number of rooms: 160
Official Description (provided by the hotel):
Matiz Guarulhos Hotel has comfortable and very well-equipped apartments in Standard and Superior categories. It is the budget hotel closest to Guarulhos International Airport, only 8km from it, with free shuttle service. Another differential is Rick's Restaurante & Bar, opened in November 2009, which offers 250 seats and themed buffet options from Monday to Friday or a la carte menu, besides, there is a spacious area for events with capacity for up to 350 people. It is the first hotel to offer the Self Check-in service. ... more   less 
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Also Known As:
Matiz Guarulhos Aeroporto Hotel Sao Paulo

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