The front desk ckerk named Jonathan saved the day and the hotel name when I almost got disappointed with the hotel. I asked for some food which is declaredly served 24h a day to 2 bartenders and they said I would have to wait until 7pm which was when the restaurant would open. I got indignant because it is written everywhere in the hotel that these meals are served 24hours a day. I told Jonathan about it and he said he was sorry for the misunderstanding and that he himseld would serve it to me, That is the type of behaviour a person deserving of a higher job level has. I congratulate him for such a noble attitude whch is out of his duties but within the competence of an employee who works in the hotel and behaves generously as if he owned the place.
- Official Description (provided by the hotel):
- The Ibis Guarulhos hotel is located 9 km from Guarulhos international airport. The Anhembi Concention Center exhibition centre of Sao Paulo is 15 km from the hotel. The hotel has 288 rooms, including 2 adapted for disabled persons. For your seminars, you can book 7 meeting rooms (300 persons). The IBIS restaurant, a bar, snacks available 24/24, covered pay parking and a valet parking service are at your disposal. ... more less
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- Also Known As:
- Ibis Guarulhos Hotel Guarulhos
- Ibis Guarulhos Sao Paulo