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All reviews shopping mall room service big mall electrical outlets spacious room north bay up to date an amazing view fantastic location modern hotel the air conditioning floripa lamp beaches island conference
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1 - 6 of 1,889 reviews
Reviewed 7 August 2018

Located in front of the beach, not far away form the city center. The Rooms are comfortable and up to date. The restaurant is really good. The service specially in the restaurant is great. Can be recommended to anyone, Tourist and business people.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank JAF142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo S, Gerente at Majestic Palace Hotel, responded to this reviewResponded 15 September 2018
Google Translation

Prezado Hóspede,

Agradecemos por seus cometários sobre sua experiência no Majestic Palace Hotel.
Esperamos sempre contar com sua presença e valiosa contribuição com seus comentários.

Muito obrigado!
Atenciosamente,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

I spent four days at this relatively new hotel facing the North Bay of Florianópolis, not far from the downtown area and with a shopping mall and several bars and restaurants around. I spent most of my days tucked in a conference, but coming back to its very comfortable room and bed, with a fantastic shower and very decent cable TV selection, was something I really looked forward every day. Their buffet breakfast is pretty good, wi-fi works perfectly and staying at the sixth floor I couldn´t hear the (very noisy) traffic from the coastal avenue from my room. All in all it´s the best option currently available in central Florianópolis, and other than the VERY expensive and remote Costão do Santinho some 30km north, it´s likely the best hotel in the whole island. I recommend it and would stay again.

Room tip: Ask for a room with bay view. Most do not faace the ocean directly but have a great sideways window.
Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank JTPalazzoJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo S, Gerente at Majestic Palace Hotel, responded to this reviewResponded 29 August 2018

Dear Guest,

Thank you very much for your oppinion during your stay at Majestic Palace Hotel.
To us is very important to recive the feedback for your guests.
We hope to see you soon again.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018 via mobile

We booked this hotel to stay three nights because it was suppose to be a five star hotel in Florianópolis. When we arrived in the front desk we started to find out that it is not. Staff unfriendly and rude, room needing an update urgent. No heating just air condition. Air condition even when was turned off continue to make noise. Very annoying. Breakfast don’t match a five star hotel. The location is very good so is the view of the sea. But the whole package don’t worth the expensive price. Definitely not a five star hotel!!

Date of stay: July 2018
Thank Alessandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo S, Gerente at Majestic Palace Hotel, responded to this reviewResponded 27 July 2018
Google Translation

Prezada Alessandra,

Muito obrigado por sua avaliação sobre sua estada no Majestic Palace Hotel.
Pedimos desculpas pelos inconvenientes em sua estada.
Levarei seu detalhamento ao comitê de chefias e trabalharemos cada ponto citado.

Atenciosamente,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2018

This hotel has a fantastic location but just average service and rooms. The rooms are clean, but in need of refurbishment. The air conditioning does not work in all rooms. I had to change rooms as the A/C in my first room did not work and did not cool the room at all. This is after the staff insisted that it would just take "time" to cool down. The A/C was not putting out any cold air at all so not really sure how we were going to get it to cool down over time? After some negotiating, they agreed to give me another room. They do not speak English so I was lucky to have a colleague with me from Brazil who speaks Portuguese who could negotiate on my behalf. The ocean views from the rooms are wonderful and breathtaking and not to be missed, but not sure they make up for the lackluster rooms and poor service.

Room tip: Try your best to get the ocean view......it is a must if you stay here.
Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank MAM60611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo S, Gerente at Majestic Palace Hotel, responded to this reviewResponded 8 June 2018

Dear Guest,

Thank you very much for give us your oppinion about your experience at Majestic Palace Hotel. We Apologize with A/C problem.
Will be a very a great plasure to have to soon in your hotel.

Sincerelly,

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Reviewed 20 April 2018 via mobile

Great location with an amazing view from the room and the breakfast place. Spacious room with a nice bathroom. Unfortunately no shower gel or slippers. Good service and friendly staff. Breakfast is OK.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Goergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo S, Gerente at Majestic Palace Hotel, responded to this reviewResponded 24 April 2018

Dear Guest,

Thank you very much for give your oppinion about your experience at Majestic Palace Hotel.
We Hope to see you soon again.

Sincerelly,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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