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Reviews (926)
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Reviewed 27 December 2017 via mobile

Hotel Laghetto Allegro Pedras Altas is an excellent hotel in Gramado. Its location is privileged. Its dependencies are new and have a perfect cleanliness. The services offered by the hotel are very good. The attendants are very nice. The breakfast is good with many varieties. It is near from the main attractions and stores in Gramado. My family and I loved the hotel. Highly recommended!

Stayed: July 2017, travelled with family
Thank GeraldoZafalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Gerente de relações com clientes at Hotel Laghetto Allegro Pedras Altas, responded to this reviewResponded 28 December 2017

Hello Geraldo!

Glad you had a nice experience at our hotel. Our main goal is to ensure the satisfaction of our guests by offering memorable moments. We are happy with your story! We hope to host you again!

Hug,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

Room with balcony -quite small double but clean and comfortable. Breakfasts excellent -loads of choice and kept being replenished right to end of service. Staff in restaurant and hotel in general so kind and polite and helpful despite us speaking no Portuguese and they speaking no/ very little English.

Stayed: November 2017, travelled as a couple
1  Thank Joyw W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Gerente de relações com clientes at Hotel Laghetto Allegro Pedras Altas, responded to this reviewResponded 4 December 2017

Hello Joyw!

Thank you for your story!

We are happy to see that you have spent pleasant days with us and that you have received a good service, we are always on hand to welcome and welcome our guests.

As for the size of the apartment, we have other categories in which they are larger.

We look forward to welcoming you again!

Hug,

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Reviewed 9 August 2017 via mobile

Hotel with great service, super polite employees, big place and a great room. Recommend everyone who wants a remmarcable trip. Restaurant with a large menu with good food. Super clean all locations inside the hotel.

Stayed: August 2017, travelled as a couple
Thank Barbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Gerente de relações com clientes at Hotel Laghetto Allegro Pedras Altas, responded to this reviewResponded 10 August 2017

Hello Bárbara!

Glad you had a nice experience at our hotel. Our main goal is to ensure the satisfaction of our guests by offering memorable moments. We are happy with your report! We hope to host you again!

Hug,

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Reviewed 18 April 2017

We stayed a few days at the Laghetto Allegro Pedras Altas and it was a pleasant hotel. The hotel is a few doors from the bus station which makes it an easy commute to see things around the area.

The rooms were small, yet clean and modern(if a bit sterile). There were a desk and office chair, refrigerator, and small accent chair. The bed was slightly firm but still comfortable enough. The room also had a widescreen TV which was a bit small and placed too high. The bathroom was fine with all the typical business class hotel accouterments. And housekeeping did a decent job on cleaning the rooms every day.

Breakfast is included with your room and it is very good and there is a wide assortment. The one bit of advice is get there early because after 9a it turns into pure chaos with food running out. Additionally, the front desk were helpful and pleasant although their English was a bit limited. They made some decent recommendations on local restaurants. The only areas where I knocked the Laghetto Pedras Altas down a total of 1 point were because the rooms were generic, the hotel had no vibe, and it was a little bit of a hike to downtown Gramado (not a big deal).

Overall, I'd recommend the Hotel Lahgetto Allegro Pedras Altas as a decent business class hotel that's geared towards tourists. What made it a good value was the room rates which were cheaper than their sister hotels but with the same amenities.

Room Tip: Get a room not facing the main street as the bus station is 3 doors down.
  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank UNH_90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laghetto H, Gerente de relações com clientes at Hotel Laghetto Allegro Pedras Altas, responded to this reviewResponded 19 April 2017
Google Translation

Olá!

Agradecemos por dispor de seu tempo e atenção para avaliar nosso hotel no TripAdvisor.
É uma satisfação ler seu comentário e saber que sua estada foi confortável, pois, nossa equipe cuida de cada detalhe com muito carinho para encantar nossos hóspedes.
Será um prazer recebê-lo novamente!

Abraço,

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Reviewed 27 June 2016

This is a lovely, pleasant, and cozy hotel. It is near to the main avenue in the city (about a 5 minutes walk) and so very well located which lead me to choose it.
The front desk personnel was helpful when needed and able to anticipate my needs.
The room was quiet and cozy facing the side of the building which for me is totally ok. The room and bathroom were well cleaned everyday, nicely preserved, and equipment was working properly. The bed was really nice together with 4 pillows.
There was a welcoming chocolate at the room which was a nice touch.
I must say that the free wifi at my room was really bad to the point that there was no wifi but in the other hand it was very good at the lobby.
Breakfast has plenty of goodies, breads, jams, cheeses, cold cuts, and drinks. Nothing really to complain about which is a thumbs up! I didn't have the chance to try the lunch but was able to have a room service which was fast, friendly and tasty.
Check-out was quick as expected (check-in took a little longer).
Definitely would recommend the hotel and stay here if coming back.

  • Stayed: June 2016, travelled solo
    • Location
    • Rooms
    • Service
1  Thank KarenTurek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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