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“Great resort”

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Wish Serrano Resort & Convention
Ranked #24 of 60 Hotels in Gramado
Certificate of Excellence
Reviewed 22 November 2009

This resort is the best hotel in Gramado. Great food, amazing breakfast. Our room was clean and was very confortable. The localization is excellent. I wish to return soon.

  • Stayed: July 2008, travelled as a couple
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1  Thank Denniscorinthiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 39 of 2,721 reviews

Reviewed 18 November 2009

This is a big hotel with about 270 rooms in the mountain city of Gramado, southern Brazil. Hotel Serrano is pretty much like the others hotels, ins and B&B's in Gramado: very good quality.

We stayed at the luxo (deluxe) room, which is the standard room there. It is good sized, with very comfortable bed, pillows, sheets etc, and well appointed with adequate classical furniture. There is working table, chair, TV and silent aircon. WC is not big, but comfortable and well maintained, with good shower and towels, and has a hairdryer.

The hotel has very nice leisure areas, with internal and external swimming pools, spa center, gardens, kids area, disco and movie room.

Food and beverages are a high point at Serrano Hotel. There are bars, pubs and five restarants, where you can eat Japanese and Italian food, as well as gaúcho food (excellent meats) and varied dishes. The restaurant Forneria di Como takes you into an old Italian cantina. Breakfast is vast and tasty, in spite of the hotel's size.

The staff is very kind and agile. They even let us have a late check out at 2:30 pm without paying extra.

This is a very good hotel if you would like to rest because it gives you choices without leaving the area. It is also good when the weather is bad, beacause you have what to do inside the hotel.

  • Stayed: November 2009, travelled as a couple
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1  Thank DioPortoAlegre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2008

This hotel is quit perfect!
The rooms are oustsanding. The staff are nice and they serve you very well.
I order caipirinha 2 a.m and they prepare it readlly.
They are very well prepared for meetings and conferences!
I recomend it!

  • Stayed: November 2008, travelled on business
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1  Thank Claudio-1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2008

I´ve been in Hotel Serrano twice. First time during a bussiness sales convention for 300 people which took place at Serrano Convention Pavilion during winter season.
Second during vacation with my parents.
Both experiences were delightfull.

Evenknowing that could temperatures are not expected in Brazil and mostr places dont offer heating, Serrano is a way to go! Rooms are extremely confortable, well equipped to provide you an excellent winter experience!

Breakfast excellet given to an excellent location of the restaurant ( lovely view of the mountains). Serrano has also free shuttle to Gramado´s downtown.

I trully recomend this hotel!

  • Stayed: July 2005, travelled with family
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1  Thank pabraganca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2007

We stayed there with family and the holyday decorations was superb!
Coral singers evrywhere in the city and the children loved the night shows at the lake.
Hotel is excelent in many ways! We loved it!

  • Stayed: January 2007, travelled with family
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2  Thank phsouzaalves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wish Serrano Resort & Convention

Address: Avenida das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670-000, Brazil (Formerly Serrano Resort)
Region: Brazil > State of Rio Grande do Sul > Gramado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gramado
#7 Romantic Hotel in Gramado
#7 Spa Hotel in Gramado
#8 Family Hotel in Gramado
#10 Luxury Hotel in Gramado
Price Range: ₹ 8,857 - ₹ 35,558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wish Serrano Resort & Convention 4*
Number of rooms: 272
Official Description (provided by the hotel):
Considered a benchmark of hospitality in Brazil, Wish Serrano Resort & Convention has everything you would expect from an upscale resort: infrastructure, comfort and refinement. It's 272 apartments are elegantly decorated and surrounded by a natural grove of pines - the heart of the Serra Gaucha. The best hotel in Gramado has received several awards as the best mountain hotel in Brazil (Veja) and better infrastructure events in Gramado (Guia 4 Rodas), and the Traveller's Choice from TripAdvisor, the largest online community of travelers world. ... more   less 
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Also Known As:
Serrano Hotel Gramado
Wish Serrano Resort & Convention Gramado, Brazil

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