This is a big hotel with about 270 rooms in the mountain city of Gramado, southern Brazil. Hotel Serrano is pretty much like the others hotels, ins and B&B's in Gramado: very good quality.
We stayed at the luxo (deluxe) room, which is the standard room there. It is good sized, with very comfortable bed, pillows, sheets etc, and well appointed with adequate classical furniture. There is working table, chair, TV and silent aircon. WC is not big, but comfortable and well maintained, with good shower and towels, and has a hairdryer.
The hotel has very nice leisure areas, with internal and external swimming pools, spa center, gardens, kids area, disco and movie room.
Food and beverages are a high point at Serrano Hotel. There are bars, pubs and five restarants, where you can eat Japanese and Italian food, as well as gaúcho food (excellent meats) and varied dishes. The restaurant Forneria di Como takes you into an old Italian cantina. Breakfast is vast and tasty, in spite of the hotel's size.
The staff is very kind and agile. They even let us have a late check out at 2:30 pm without paying extra.
This is a very good hotel if you would like to rest because it gives you choices without leaving the area. It is also good when the weather is bad, beacause you have what to do inside the hotel.
- Official Description (provided by the hotel):
- Considered a benchmark of hospitality in Brazil, Wish Serrano Resort & Convention has everything you would expect from an upscale resort: infrastructure, comfort and refinement. It's 272 apartments are elegantly decorated and surrounded by a natural grove of pines - the heart of the Serra Gaucha. The best hotel in Gramado has received several awards as the best mountain hotel in Brazil (Veja) and better infrastructure events in Gramado (Guia 4 Rodas), and the Traveller's Choice from TripAdvisor, the largest online community of travelers world. ... more less
- Reservation Options:
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- Also Known As:
- Serrano Hotel Gramado
- Wish Serrano By GJP Gramado, Brazil