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Savings alert! 18% below average rates

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Reviews (1,155)
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1 - 6 of 1,156 reviews
Reviewed 18 February 2018 via mobile

This Hotel has everting to make your stay a great experience. The nature is connected with the areas of the hotel and it allows you to relax. The pools are excellent. Also, you can feed fishes and rabbits. Incredible!
The hotel is in walking distance of some great restaurants around and places to visit in Gramado.

Stayed: February 2018, travelled as a couple
Thank Elisandro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017

I had a perfect time in this hotel with my boyfriend from Britain, the staff is great (most employees speak English), the breakfast is fantastic, the room is good, and the architecture of the hotel's pretty makes you feel in the paradise. The spa is excellent, and an advantage of being hosted at Recanto da Serra is that it is close to the city centre. The only thing I would like to catch the attention is that we found out the outdoor pool wasn't clean, so we couldn't use it on our last day when it started to get hotter.

Stayed: August 2017
Thank Paula A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2016

This hotel is a great property. It's made of of multiple buildings, but they are close enough to get around easily, but also give the impression of a much larger resort. It had a cool layout.

There is a nice pool and play area for the children.

The restaurant (pub) on site is really good. The food is excellent, the atmosphere is really nice and the staff are super helpful. They were very patient with me - someone who doesn't speak english very well.

This also applies to the reception staff - very helpful and very friendly.

The rooms are nice. Decorated appropriately for Gramado. Not issues with the shower, TV or heat in the room.

This hotel is also located very close to the main street in Gramado. Only a 5 min walk, and you have access to restaurants and shops.

Highly recommended!

  • Stayed: June 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank AndrewGorzny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2015 via mobile

I AM currently staying here and havê to confirm as others reviewers that this is a very nice hotel here in Gramado.

Its located on a few blocks apart of downtown, this gives you a good sleep and noise less environment.

Rooms are comortable with enough room for tour luggage, bathrooms are nice, good water pressure on shower, and comfortable beds.

Free parking and independente access to room, you dont need to pass by the frontdesk each time you go in and out.

Breakfast is delicious and with good variety, has a thermal pool and others facilities.

This hotel gives you a good value for less money in gramado.

Stayed: June 2015, travelled with friends
Thank Juan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

It was just for the weekend in one of the most charming winter destinatioons in Brazil, yet, enough for catching some impressions of this which is considered one of the best hotels in Gramado, South Brazil.
First positive fact was the proximity of the hotel site to downtown where most of the good fondue restaurants and wine shops are. Food and drinks were fine. It was a bit sad to know the bar closes at 11pm when many people just get started,

The whole structure is a bit spread out over a huge area and that leads tourists to walk some hills up and down. The main reception desk, for instance, is apart from the main accomadation buildings. The hotel has small but clean and nice facilities which include a sauna and a hit swimming pool.
As for the rooms, I stayed in one of the most expensive ones which was a lot big. TVs were kinda small and they should invest some more money in furniture. I had troubles with the tube. It wasn' t working properly, especially in what regards to water runoff.

Employess were kind and helpful.

Room Tip: As soon as you enter check if everything works well.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank AndersonBrasilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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