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5 - 10 of 1,417 reviews
Reviewed 1 October 2015

The hotel is just amazing. The room is wonderful and the view to the sea is fantastic. I had a great time. The breakfast is simple but very good. There is indoor parking, which is great. It is situated in Ponta Negra and is surrounded by so many restaurants. Very good location!

Room Tip: Try top floors.
  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Artur G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this reviewResponded 9 February 2016

Dear Guest,

I would like to thank you for taking the time to evaluate your stay & experience in our hotel.

Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better!

In the name of our staff we thank you for staying with us and we look forward in seeing you again soon!

Regards,

Rachel Golfetto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2015

It is very close to the Ponta Negra Beach but you have to go down a step hill and it is a good exercise to go up back to the hotel. The swimming pool is quite small but it is OK, you have the sea right in front of you and the sunrise is marvelous at 5 AM.
the hotel is average, no big deal, the room was very spacious and breakfast was also OK.

  • Stayed: June 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank MariaAndrade2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this reviewResponded 9 February 2016

Dear Guest,

I would like to thank you for taking the time to evaluate your stay & experience in our hotel.

Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better!

In the name of our staff we thank you for staying with us and we look forward in seeing you again soon!

Regards,

Rachel Golfetto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2015 via mobile

Good hotel placed near the best (safest) beach in Natal. You can access the beach easily across a big ramp. The beach is great, very fine sand, and full of beach bars.

The service is friendly, the room is very comfortable and the sights from 19th floor are amazing.

Breakfast, although it is acceptable, maybe you wait more from a hotel like this.

Stayed: June 2015, travelled on business
Thank JosemiGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this reviewResponded 9 February 2016

Dear Guest,

I would like to thank you for taking the time to evaluate your stay & experience in our hotel.

Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better!

In the name of our staff we thank you for staying with us and we look forward in seeing you again soon!

Regards,

Rachel Golfetto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2015

It is a very well located hotel. However it is very expensive for what they offer. The internet connection is horrible; one have to type the password several times a day. Swimming is very small and the breakfast is poor. So, I don´t recommend it. There are lots of hotels right in front of Ponta Negra beach much better and cheap than Quality Hotel.

Room Tip: Go to any other hotel.
  • Stayed: January 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank jose m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this reviewResponded 9 February 2016

Dear Guest,

I would like to thank you for taking the time to evaluate your stay & experience in our hotel.

Thank you for your comments, you can be sure that we will do all that we can to correct each point above so we can offer the best service in Natal.

In the name of our staff we thank you for staying with us and we look forward in seeing you again soon!

Regards,

Rachel Golfetto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2014 via mobile

The Place is Dying but they still dont know yet. Men, they are trying so hard to make it worth it but they are not managing well. People works there frustrated. The breakages is terrible. You can see fat in the cheese and ham. The provenience of the food are doubtful. The rooms are noise. The windows are cheaaaap and the don't close real tight. It's a scam! I hate to stay here altough I am oblige to.

Stayed: October 2014, travelled on business
Thank Tiago P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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