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eSuites Vila do Mar
Ranked #23 of 93 Hotels in Natal
GreenLeadersBronze level
Reviewed 9 February 2017

Room had view of ocean, beautiful. Great food, wonderful service. Staff was pleasant and I felt like they truly cared about their guests. Just a few minutes away from Natal by Taxi. A representative at the hotel can handle tours and helpful info.

Just a wonderful experience!!

  • Stayed: January 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank robert t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this reviewResponded 11 February 2017

Robert,

We appreciate you taking your time to report your experience with us, your feedback is extremely important for our improvement, for our priority is the well being and satisfaction of our guests. Thank you again and if your have any further questions, we are at your disposal.

Regards,
Fabio Muinz
00 55 84 999399984

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 2,291 reviews

Reviewed 27 December 2016

We have been 10 nights in this hotel, this is our review:

PROS:
- Location very quiet, enormous "private" beach.
- Staff very kind and good service.
- Breakfast.

CONS:
- Rooms very small, not enough space for clothes, towels and luggage.
- Does not have a useable safety box.
- Dinner buffet service mediocre. No desserts (only some sweets).
- Prices of dishes for lunch are 2x those in "Ponta Negra" or other places.
- There is nothing in 6 Km around. If you need something, you have to go to Ponta Negra (R$ 28 one way).
- Hygiene of bathrooms in the pool area is mediocre.
- Check-in process veeery slow. Obsolete system.
- Beach towels have a charge (very small, but not good for a 4 star hotel).

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paggps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this reviewResponded 28 December 2016

Hello,

Thank you for taking your time to report here, in this important website, the impression of your stay with us, we are motivated even more with your feedback as it serves as a parameter for improvements and corrections, because our goal will always be to exceed the expectations of our customers. Thank you for your feedback, it helps us to analyze the situation and improve our services. We are at your disposal. Thank you again on behalf of the entire team for your feedback and as of now, we await you on your next visit to e.Suites Vila Do Mar,

Kind Regards,
Fábio Muniz
00 55 84 99939-9984

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2016 via mobile

If you want a peaceful holiday i would recommend not to stay here... we went in September and the hotel and 2 congresses going on, no parking place available and all leisure activities where full. The views are great, but is all designed for a lot of people, which sometimes is too noisy. Rooms are simple and staff is very friendly.

Stayed: September 2016, travelled with family
Thank Victor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this reviewResponded 19 September 2016

Hello Victor!

Thank you for taking your time to report here, in this important website, the impression of your stay with us, we are motivated even more with your feedback as it serves as a parameter for improvements and corrections, because our goal will always be to exceed the expectations of our customers. Thank you for your feedback, it helps us to analyze the situation and improve our services. We are at your disposal. Thank you again on behalf of the entire team for your feedback and as of now, we await you on your next visit to e.Suites Vila Do Mar,

Kind Regards,
Fábio Muniz
00 55 84 99939-9984

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2016 via mobile

Hotel Vila do Mar is certainly not a brand new property and is in need of a renovation. However, the facilities, the rooms, breakfast quality and most importantly, the location makes it a very good choice for your holiday in Natal. Right at the most fantastic beach, almost private, offering free sunbeds at the beach and by the pool. The scenery is spectacular, with the sand dunes on the back and the ocean in the front. Every room has amazing seaviews. The infinity pool is beautiful and a great place to relax. Rooms are quite basic in decor but clean and comfortable. Breakfast was a great surprise, really good quality, a lot to choose from, overall a very good value. Considering the nightly rate offered in several websites, Hotel Vila do Mar is probably unbeatable on cost X benefit. Highly recommended!

Stayed: April 2016, travelled as a couple
Thank sverige13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this reviewResponded 22 July 2016

Hello!

Thank you for taking your time to report here, in this important website, the impression of your stay with us, we are motivated even more with your feedback as it serves as a parameter for improvements and corrections, because our goal will always be to exceed the expectations of our customers. It is very nice to know that your expectations were achieved. Thank you for your feedback, it helps us to analyze the situation and improve our services. We are at your disposal. Thank you again on behalf of the entire team for your feedback and as of now, we await you on your next visit to e.Suites Vila Do Mar,

Kind Regards,
Fábio Muniz
00 55 84 99939-9984

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2016

Good customer service and employees very helpful. The food was delicious. Breakfast had a lot of choice , the set menu for lunch and buffet for dinner was very good too . The room had a lovely huge bed, refurbished bathroom, sea view , but was a little bit tired.

Stayed: June 2016, travelled with family
Review collected in partnership with this hotel
Thank cybellemarilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eSuites_ViladoMar, Gerente geral at eSuites Vila do Mar, responded to this reviewResponded 30 June 2016

Dear Cybelle,

We appreciate you taking your time to report your experience with us, your feedback is extremely important for our improvement, for our priority is the well being and satisfaction of our guests. Thank you again and if your have any further questions, we are at your disposal.

Regards,
Agno Wosen
00 55 84 999399984

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about eSuites Vila do Mar

Address: Via Costeira, 4233 | Parque das Dunas, Natal, State of Rio Grande do Norte 59090-002, Brazil
Phone Number:
Region: Brazil > State of Rio Grande do Norte > Natal
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Natal
#6 Luxury Hotel in Natal
#12 On the Beach Hotel in Natal
Price Range: ₹ 3,040 - ₹ 8,690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — eSuites Vila do Mar 4*
Number of rooms: 210
Official Description (provided by the hotel):
FOR LEISURE OR TO WORK, OUR HOTEL IS YOUR HOME IN NATAL! THE ESUITES VILA DO MAR NATAL, HAVE RESERVED FOR YOU A DIFFERENTIATED ARCHITECTURE IN THE MIDDLE OF NATURE, IN THE BEST SPOT OF BEACH IN NATAL, TRANQUILITY AND SECURITY IN COMPLETE HARMONY. ITS 500 METROS BEACH FRONT, PRACTICALLY EXCLUSIVE, WITH LAWN AND POOL INFINITE BACKGROUND. LOCATION The seaside, in the area, on a coastal road, natural heritage of the city, exactly between the Sea and the Park of Dunes (the 2nd largest urban park in the country) 5km from the center of Ponta Negra, 7km from the city center and 35km from the airport. CHOOSE THE ESUITES VILA DE MAR NATAL AND LET THE REST WITH US! ... more   less 
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Also Known As:
Vila Do Mar Natal
eSuites Vila Do Mar Natal, Brazil

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