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“Great location for World Cup!”
Review of Natal Dunnas Hotel

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Natal Dunnas Hotel
Ranked #7 of 93 Hotels in Natal
Certificate of Excellence
Reviewed 14 June 2016

Stayed here for 10 nights during World Cup. Walking distance from beach and many good restaurants and beaches. Nice pool, clean rooms, and good free breakfast in the morning. Staff did not speak English, but I learned enough Portuguese to get by. The beds were small, but overall the rooms were fine. We had a balcony and warm water for all showers, and the staff always had clean towels for us. Would definitely stay here again!

  • Stayed: July 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Danny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 1,125 reviews

Reviewed 26 July 2014

The hotel is half a block above (from) Ponta Negra beach and there is an easy walkway close by. The views from the front rooms is great and at night the surf sounds soothing.
There are two fair sized pools and the grounds are well kept and nicely done.
The rooms are small and crowded with beds, especially when advertising a "suite". The bathroom is worse. They do have hot water, but the toilet is squeezed in so tight to the shower glass that it's uncomfortable.
A hammock is promised for every room, but this does not seem to be so every time. We rented two rooms and one had one, the other not. The two rooms were perfectly identical, but one was sold as a triple, the other as a double, both having a queen and a single bed.
The reception service is unresponsive. When we asked for some extra cover sheets (a routine request), we were told housekeeping was gone. The guy was just too lazy to get the key himself.
When the wi-fi went down, the same guy told me someone else needed to show up in two hours and then make some calls. What, he doesn't have the phone number?
At over US$200 per night they even insisted on up-front payment and then wanted to charge extra for an in-room safe key.
The breakfast was mediocre for a place with such pretentions. No fresh baked bread, cut up hot dogs instead of carne do sol or bacon, limited fruit, tapioca made late, etc.
Not a good value for the money charged. Shop around for a better place. Natal has a lot of competition.

Room Tip: Get a front view, on the 3rd or 4th floors
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Friedrich B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Selecting this hotel during my recent visit to Brazil was a big mistake.We were chaged over 3 times the normal rate because of last minute booking and because of the world cup.
Upon arrival we were sent to a filthy, smelly room. Beds were not made and the smell was horrible. I called the recection, but no answer. Walked back to the reception and we were taken to several rooms in the same condition. We were ask to wait in a dark hallway as we were carrying luggage around for a while. We had arrived a about 4am and it was not until almost 530am that were finnally given a kind of clean room with no towels and a beautiful view to a construction dump site. Internet service was not working properly (not working at all) and after a couple of hours contacted the reception regarding needed internet signal. we were told that in fact the wifi signal was not very good but were offered a computer with wired internet service which did not work either but we were charged for its use.
Bad experience, would not recommend this hotel to a rat. Overrated

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank JPENA0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

I traveled for the world cup, and the experience was amazing very good place to stay.
The distance from the airport to the city is huge, but once you are in the hotel it offers to you a very complete and polite service, if you are not a portuguese speaker they understand spanish and english.
The ammenities are in perfect conditions, everyday they work on them to mantain an excellent service.
The rooms are clean, and big. It has not luxuries, but all the necessary stuff you could need are provided for free.
Definitely I would choose to stay there again.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Chuy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

They were on a ripoff for the World Cup so maybe different at other times but not a good sign. Had booked a 2 bedroomed suite and got one room. "You have 2 rooms in 1" they claimed. Still charged full price for the 2 rooms. Front desk staff are ignorant and useless apart from one woman. Poor area is beglected and rundown. Badly needs renovation.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gary2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Natal Dunnas Hotel

Address: Avenida Eng. Roberto Freire, 5248, Natal, State of Rio Grande do Norte 59090-000, Brazil
Region: Brazil > State of Rio Grande do Norte > Natal > Ponta Negra
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Natal
#5 On the Beach Hotel in Natal
#6 Family Hotel in Natal
Price Range: ₹ 4,101 - ₹ 9,700 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Natal Dunnas Hotel 3*
Number of rooms: 102
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Also Known As:
Natal Dunnas Hotel Brazil

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