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All reviews catete metro station rooftop pool business trip excellent hotel the air conditioning comfortable beds speak english restaurants and shops hotel room breakfast was included fresh fruit felt very safe sugar loaf copacabana neighborhood rio taxi
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Reviewed 8 April 2018

My husband, sister-in-law, and I had to make a last minute trip to Rio and I'm so glad we found this hotel! The staff were extremely helpful in arranging transportation between the hotel and U.S. consulate, I was really appreciative of this as we had to be there very early and arrived to the hotel very late! Everyone was extremely friendly and I was pleasantly surprised that everyone I spoke with was fluent in English (not the most important thing in the world but definitely made my life easier)! We had a slight hiccup as I booked a room with a view and did not receive that, but one quick call down to the desk and they immediately were able to correct this for me. The rooftop pool was awesome, room service was excellent, and the hotel being relatively close to all of Rio's major tourist destinations was definitely a bonus. Overall, this hotel is affordable and extremely welcoming. I wouldn't hesitate staying here again!

Date of stay: May 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank EXSILVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile

The hotel is perfectly located with relatively close access to all the major locations i.e. copagabana, sugarloaf, cristo redeemer, maracana etc. The metro station is also a 2 min walk and there are several decent restaurants within a 5 min walking vicinity. Also felt very safe moving around the hotel. Recommended for a stay if one doesnt want to put up at the major beaches!

Date of stay: December 2017
Trip type: Travelled with family
1  Thank apoorva2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 31 January 2018

Dear Guest,
I'm glad that you´ve had a pleasant stay with us and that our location was really convenient and helped you save some time while in Rio.
Thanks for your kind comments!
Sincerely,
Neube Brigagão
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

The hotel excels in many areas, which makes it worth your while to stay here:

(i) Decent sized rooms and bathrooms, with proper water pressure / temperature control of the shower, however somewhat compromised at times of heavy demand. Comfortable beds and air conditioning.

(ii) Location great for exploring the city centre, situated at the Catete Metro station, walking distance to Patio Siria Libanesa - excellent and affordable restaurant!

(iii) Pleasant pool area on the roof, with some interesting views.

(vi) Breakfast offers a decent selection, with attentive waiters - well-organised and pleasant.

Room for improvement - soundproofing in rooms not up to standard.

Overall a well-rounded hotel offering excellent value-for-money. Front desk staff very helpful and polite. Highly recommended!

Date of stay: December 2017
Trip type: Travelled as a couple
Thank Ahlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 2 January 2018

Dear Mr. Ahlers,
First of all I would like to thank you for sharing your experience with us.
I'm glad to hear that, although we had almost a thousand guests in the hotel, the qualtity of our services were still recognizable and perceived.
I'd like to take this opportunity to wish you a fantastic new year!
Sincerely,
Neube Brigagão
General Manager

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Reviewed 28 December 2017 via mobile

This is a very, very good hotel in a good neighborhood. When I was there, staff was helpful an polite, linens were clean and appropriate, room was clean, bed queen size was very comfortable. But the big plus goes to the restaurant! Talking about hotel food, that was the best one I ever tasted! And that goes to breakfast, lunch and dinner. I was in a business trip and had to make all the meals at the hotel... just a premium!

Date of stay: August 2017
Trip type: Travelled on business
Thank SuelyBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 29 December 2017
Google Translation

Prezada Sra. Suely,
Muito obrigado pelos elogios. Fico muito feliz que tenha tido uma excelente estada conosco.
De fato o restaurante do Flórida é excepcional e por isso é um dos poucos hotéis da cidade que tem um enorme público da própria cidade frequentando o mesmo.
Desejo um final de ano excelente e um 2018 ainda melhor. Até breve!
Atenciosamente,
Neube Brigagão
Gerente Geral

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

Just spam three days here as part of a package, so WFH was not our choice. But, no worries. Don't think I've ever been booked into a better place.

Arriving early - 10h as opposed to our scheduled 14h check-in - we were welcomed and situated with no worries.

Staff are great, responding to our weak attempts at Portuguese with effective English. Rooms are well appointed and comfie, and breakfast - included for us - is expansive and tasty, yet a bit daunting after a night of caipirinhas.

There's a metro stop less than 100m away, as well as good bus service to Sugar Loaf, Corcovado, Copacabana, etc., as well as lots of local amenities.

Rio' s a unique, lovely and welcoming city, and you could do a lot worse than using WFH as your base.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeubeBrigagao, Gerente geral at Windsor Florida Hotel, responded to this reviewResponded 5 December 2017

Dear Mr. Randy,
I'm glad that our location was a differential during your stay in Rio. Also that our services and facilities were up to your expectations.
Thanks for sharing your experience with us and we hope to welcome you again very soon!
Sincerelly,
Neube Brigagão
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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