As a party of seven Germans we spent a week in the hotel Rio Othon Palace.
We had reserved four rooms in the business category, so we addressed to the staff of hotel's business centre in 27th floor. Despite the very early time of our arrival, Mrs. Sandra made it possible that we could access our rooms within few minutes. That was outstanding!!! Later, we got into contact also with the two other guys of the business centre, Solange and Thiago. Also they did an excellent job.
At the day of our departure, these people made it possible that we could extend our stay in the rooms until 4 p.m. That was probably one of the best services ever provided to me around the world - and I did and still do travel a lot. Muito obrigado!
Not to forget, the support provided by the Concierge staff was great, efficient and helpful as well!More