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“Spacious and noisy rooms”

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Rafain Palace Hotel & Convention
Ranked #20 of 79 Hotels in Foz do Iguacu
Certificate of Excellence
Reviewed 17 July 2012

Good: the rooms are very spacious, staff is friendly, food is good.
The hotel is a bit run down and located in an area far from everything. But the worst is the noise. Children and adults running and just talking really loud in the corridors, every time someone slams a door you can hear loud and clear inside the room, the same way every time someone flushes you also wake up.
The tour desk at the hotel lobby is very good.

  • Stayed: July 2012, travelled with family
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Thank BiaRioLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 - 42 of 1,029 reviews

Reviewed 14 May 2012

We stayed 2 nights on a tour. Perfect for this type of visit probably a little basic if looking for a longer break. Not near restaurants or shops but hotel restaurant offered good food.

  • Stayed: May 2012
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Thank Nimicup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

Decent hotel, but not at par with the price. You pay way too much for what you get. Bar, breakfast and buffet dinner are the saving grace.
Front office staff speak really poor English, which makes communIcarion a difficult task. Wifi is not free. Rooms are just about ok. The bathroom kind if smelled. To top it all, they did something wrong with my bill, and later sent me an email about it. I found it particularly unprofessional. Probably won't stay here again.

  • Stayed: March 2012
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Thank RudraBhowmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2012

We stayed four days in room 305 in the miiddle of December 2011.
The impressions that we have from this hotel are mixed.
First of all the room was noisy,
it is near to the piscine and the music from there is too loud and playing all day long,
the air condition in the room was old and noisy,
there wasn' t any power socket in the room!!!!!
most of the staff do not speak English.....
On the other hand, it was clean and
the breakfast and the dinner was very good.
They also offer free wifi in the reception of the hotel.

  • Stayed: December 2011, travelled as a couple
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Thank pan_stam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

I've spent almost a whole week in this hotel, as I was attending a conference hosted here.

The conference facilities are great. The hotel is nice, but is located far from the Iguazu Falls (in a highway, going out of the city in the opposite direction).

However, my problem with the hotel were the outdated practices: they charge you for everything but the air you breathe. Want wireless? 2h, 24h or 48h cards are sold. Want to do a web check-in for your return flight? You want to purchase access to the business center. The guys at the front desk won't print the check-in for me even after I've paid for wireless access for my whole stay. Want to use the safe in your room? You guessed right, you have to pay for the key.

The prices are not cheap (USD $10 for a 24hr wireless card), but even when they are (keys for the safe box), they're not worth the inconvenience cause to their guests.

I guess they're abusing their location. The hotel is out of the city, there are no stores nearby, and you can't walk around (you're in a highway).

Would not recommend this hotel if you can choose. If you can't help it, be prepared.

Room Tip: rooms looking towards the conference center have balconies where you can look at the pool
See more room tips
  • Stayed: September 2011, travelled on business
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5  Thank fernan_aguero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rafain Palace Hotel & Convention

Address: Avenida Olimpio Rafagnin 2357 | Parque Imperatriz, Foz do Iguacu, State of Parana 85862-210, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Foz do Iguacu
#16 Family Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
Price Range: ₹ 4,033 - ₹ 9,838 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rafain Palace Hotel & Convention 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Located 6 km from the center of Foz do Iguaçu and 20 km from the Bird Park, the Rafain Palace Hotel offers area for conventions, 3 swimming pools, soccer fields and children's activities in its 63 thousand square meters. It offers diverse breakfast and is 20 km from the Iguaçu Falls. Further facilities include an outdoor heated whirlpool, sauna, gym, kids room, climbing wall, sports court and tennis. Wi-Fi internet and parking are free and the reception serves 24 hours, helping with tourist information and hiring shuttles. The breakfast buffet serves seasonal fruits, fresh breads, cakes and juices. The restaurant offers national and international dishes, while the American bar and the pool bar preparing drinks. Room service works 24h. The accommodations are equipped with 32 "TV with cable, minibar, air conditioning, desk, safe and hairdryer. The Rafain Palace Hotel is approximately 7 km from the Friendship Bridge, gateway to the Paraguay. The Foz do Iguaçu International Airport - Falls is 20 km away. ... more   less 
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Also Known As:
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel And Convention Center
Rafain Palace Hotel & Convention Foz Do Iguacu, Brazil - PR

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