The hotel is central, comfortable, clean and spacious. The breakfast was amazing with huge varieties spread out to choose from. The only issue I faced was with WiFi as one of the rooms wasn’t getting the signals. More
- Free Wifi
- Breakfast included
The hotel is central, comfortable, clean and spacious. The breakfast was amazing with huge varieties spread out to choose from. The only issue I faced was with WiFi as one of the rooms wasn’t getting the signals. MoreShow less
Muito obrigado por sua avaliação positiva ao hotel e café da manhã, realmente tivemos alguns problemas com o nosso wi fi mas já resolvido.
We were shocked to discover that we basically had our own apartment. Big free buffet, easy walk to cheap dinner eats, very nice pool area, free coffee in the lobby all afternoon and evening (although we had to wait a long time for them to refill it as we seemed to be the only ones willing to ask), and a very comfortable suite.
Ficamos felizes que tenham gostado de sua estada conosco e obrigado aos comentários positivos aqui postados.
Good hotel in a convenient location to restaurants and busses. The rooms are very spacious and clean. But don't ask for travel suggestions at the front desk, as they try to convince you that the bus system is too complicated to navigate on your own, and will instead push you towards a tour company. In reality, the busses to get to the Argentina side of the water falls is VERY EASY.
Obrigado pelos comentários aqui postados, temos uma agencia de turismo em nosso lobby para facilitar as informações e passeios mas tudo pode ser feito com ônibus normais de passeio com custo diferenciado.
The check-in experience was good, no issues. Just took time as we spoke English and they did not speak it well. The price included breakfast. Breakfast was not bad, just did not have made to order omelettes. The rooms are good size and clean. The bathroom has issues. The water in the shower took forever to drain. The water is not hot at times so don't know if they need an upgrade on their system. One of our friends who also stayed had the same issue and their sink leaked a lot. We were here for 2 nights so did not complain but they had the same issue with the shower water. Basically you are standing in an inch of water while you shower. The bathroom door did not close on both rooms. There is no ironing board in the room and the hotel does not even offer it. The windows are paper thin, you can hear all the outside noise during the day. Overall a decent place to stay for the price ($115 USD) for the family and it included breakfast.
Muito obrigado por suas considerações as mesmas serão verificadas pois temos um único interesse que é o melhor aos nossos hóspedes.
The room is actually an apartment, with a living and a small kitchen corner. We haven’t used it so I cannot comment about the facilities. The apartment is very big, still the bedroom is very small, as well as the twin beds. Room was clean, nothing to say about it.
Breakfast was much diversified, fresh fruits were very good also.
Location is ok, not far from the main avenue of the city.
Muito obrigado pelos comentários positivos a nossa localização e estrutura.
Although this appears to be a swanky hotel it is actually a big let down. I was looking forward to staying here but was so put off by the staff. Surprisingly not many of them speak English so if they don’t understand you they’ll just ignore you! Breakfast in particular was a challenge. The staff were unwelcoming and unhelpful, especially a man called Vanderlei who was just so miserable I don’t know why he bothers coming to work! I’m vegetarian and some of the food was just not labelled, there was also no veggie hot food I could eat, despite asking many times for 2 days I was ignored; a ‘hangry’ woman scorned is not a good thing & bad for everyone’s health!!!
On the plus side the rooms are large (a suite) with microwave, kettle and fridge. The shower is great and very hot and there’s a (small) steam room and gym on site. There’s a zoo nearby 10mins walk which is worth visiting.
Customer service is so important, so despite the big room I will remember this place for all the wrong reasons. I had a poor experience here and wouldn’t go back or recommend anyone else stays, don’t bother unless you have to!
Que bom que gostou de nossa estrutura quanto ao comentário sobre o serviço do restaurante será repassado ao líder do setor para que possamos melhorar sempre.