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“The most sympathetic reception”

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ibis Styles Curitiba Santa Felicidade
Ranked #14 of 103 Hotels in Curitiba
Certificate of Excellence
Reviewed 23 June 2017 via mobile

The hotel is a 3-4 stars. The air conditioning in my room was out off service, what became a really nightmare. But it worthwhile by the recepcion. Ailton and Wilson are the most sympathetic team I have ever met.

Stayed: June 2017, travelled on business
Thank glauciasavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilian F, Gerente geral at ibis Styles Curitiba Santa Felicidade, responded to this reviewResponded 29 June 2017

Thank you so much for your stay and kindness to share your experience with us. I´m glad to receive your comments regarding our services and the way our Team assisted you. We are all honored to be part of the moments that our Guests spend away from Home, and it´s a great feedback that will increase their commitment to this welcoming feeling. In time, please accept our sincere apology for the inconvenience we impressed during this experience of yours regarding the proper functioning or the systems in your room. This situation was identified and fixed immediately, and reinforced to our housekeeping supervisor the pre check in procedures to avoid this kind of discomfort. We all expect to be your choice again in the next future, and will be so happy to welcome you back in our Hotel at this time!

Cordially,

Lilian Franco
Tulip Inn Santa Felicidade
Operations Manager - South

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Reviews (875)
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2 - 6 of 875 reviews

Reviewed 28 May 2017

a recent stay at this hotel was great. The rooms are clean, the staff very friendly and helpful and the breakfast is excellent. Great location to explore a lovely neighbourhood with lots of excellent cafes and restaurants. Would highly recommend this hotel, great value and service.

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank PamelaFriesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilian F, Gerente geral at ibis Styles Curitiba Santa Felicidade, responded to this reviewResponded 29 May 2017

Thank you so much for your stay and the privilege to being your choice in Curitiba. We are all delighted to have the cleanliness of our rooms, our breakfast and the location where we are in such a high standard in your evaluation. Those, among many other efforts that our Team makes to transmit the hospitable and welcoming feeling to our Guests, are our top priorities, which we understand to complete the experience that each and everyone expects from our Hotel. In attention to the comments regarding our Associates, I sincerely thank you on their behalf for being so kind and to let us care for your requests and comfort. Having your recommendation is a reason for all of us to be honored, and therefore I reinforce our commitment to continue with our dedication to build an even better hotel for your next trip. Thank you once again!

Cordially,

Lilian Franco
Tulip Inn Santa Felicidade
Operations Manager - South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016

This hotel has had its golden age in the 80's or 90's. And need to be ugraded and refurbished.
Its rooms are big and fairly comfortable, but the window has not thermical ou sound isolation, the walls are not capable to keep the other room's noise out.
The breakfast is ok and the staff struggles to be attentious.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilian F, Gerente geral at ibis Styles Curitiba Santa Felicidade, responded to this reviewResponded 15 December 2016

regarding many details that are most important to all of us. Our Hotel was built 12 years ago, and at that time tried to implement all the best available materials and devices in use. As one of our priorities, our Hotels in the chain are renewed from period to period, to keep up the best image possible, aligned with the service that we consider the main differential in our services. Please accept our sincere apology for any inconvenience you experienced, but receive our commitment that the renewal is being prepared and will be started in the next year. Hopefully all the changes will meet your expectations, because the impression we transmited you at this present stay is our main concern to be transformed in a better one. I´m glad you feel the service of our associates as a positive aspect, and I thank you graciously. We all wish you may reconsider and choose our Hotel in your next trip to Curitiba, and in return we will reinforce our commitment to welcome you back with an even nicer atmosphere.

Cordially,

Lilian Franco
Tulip Inn Santa Felicidade
Operations Manager - South

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Reviewed 12 December 2016

Excellent value for money.
Advisable as long business trip as family trip.
Good service and assistance from staff.
Prime location.
Confortable and spacious Rooms
A little bit noisy
Need to make the cleaning up of the room more early

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Golden Tulip Hotels
Thank saracarlota2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilian F, Gerente geral at ibis Styles Curitiba Santa Felicidade, responded to this reviewResponded 13 December 2016

Thank you so much for your kind comments and your choice to come and stay with us! I´m sincerely glad to have many detailed experiences you enjoyed while with us. Please accept our apology for the routine of our maids, and the time for the room to be serviced and cleaned. Immediately we reviewed this matter and we will make all efforts to bring this service to meet your expectation, this will continue to be our main concern. We are all very happy for the opportunity to make your stay comfortable and easy due to our location, in the heart of the Italian district of Santa Felicidade, which is plenty of great gastronomy and leisure options, and also very honored to have your apreciation for the service that our associates extended to your family. Your comments will be shared with all of them to reinforce the commitment and motivation to keep with the attention and caring as they do. Thank you specially for the recomendation for business and family trips, and the relation to the value of your stay. Please be sure that we will make our Hotel even better and waiting for your return, that we wish to happen any time soon!

Cordially,

Lilian Franco
Tulip Inn Santa Felicidade
Operations Manager - South

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Reviewed 7 October 2016

I liked the hotel. The pool is warm and the localization is perfect for a walk with a family to get to know the area. Santa felicidade is an italian town inside Curitiba filled with wineries and good restaurants.

  • Stayed: April 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilian F, Gerente geral at ibis Styles Curitiba Santa Felicidade, responded to this reviewResponded 12 October 2016

Thank you so much for your stay and you kind comments regarding the experience of our services and structure. It is more than great to know that many of our facilities were well evaluated and enjoyed while with us, which makes an enormous difference for a family getaway. Our indoor swimming pool is heated to bring comfort and a long usage of the area, specially considering that Curitiba has the lowest temperatures in all country. I´m glad to know that our location was also a high level in your experience. Santa Felicidade was created from the Italian immigration, translated in arquitecture, gastronomy and parks all around the district, and it takes many visits to get to know every different detail of its beauty and atmosphere. Hopefuly we will be able to welcome you back soon in our hotel to help giving other opportunities for this

Cordially,

Lilian Franco
Tulip Inn Santa Felicidade
Gerente Operações Sul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Styles Curitiba Santa Felicidade

Address: Av. Manoel Ribas, 5480 | Santa Felicidade, Curitiba, State of Parana 82400-000, Brazil (Formerly Tulip Inn Santa Felicidade)
Phone Number:
Region: Brazil > State of Parana > Curitiba
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Curitiba
#16 Romantic Hotel in Curitiba
Price Range: ₹ 4,083 - ₹ 5,833 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Curitiba Santa Felicidade 3*
Number of rooms: 100
Official Description (provided by the hotel):
ibis Styles Curitiba Santa Felicidade Hotel is located in the neighborhood of Santa Felicidade, famous gastronomic region of Curitiba. The neighborhood of Santa Felicidade is also known for its wineries, wine bars, craft shops and wicker and reed furniture. Known for its more than 30 restaurants, most of which specialize in Italian cuisine, it is a meeting point for the locals on the weekends and a point of mandatory visitation for tourists. ibis Styles Curiutiba Santa Felicidade Hotel is approximately 6 Km from the center of Curitiba and 30 Km from Afonso Pena International Airport. Stay close to the best of Curitiba cooking staying at ibis Styles Curitiba Santa Felicidade! ... more   less 
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Also Known As:
Holiday Inn Curitiba
Curitiba Holiday Inn

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