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19 - 24 of 1,437 reviews
Reviewed 1 November 2015 via mobile

This hotel gives the best service. While here I had several problems (not with the hotel) and the staff was always there to assist me. When you need something, they are immediately there to assist. Good food in restaurants with breakfast included with lodging. Stay here and you will be happy.

Stayed: October 2015, travelled with friends
Thank Lawrene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Curitiba Convention Hotel, responded to this reviewResponded 10 November 2015

Dear Mrs. Lawrene,

Thank you for choosing Bourbon Curitiba.

We appreciate your recommendation in terms of the provided services. It was an honor to have you stay at our hotel. You’re always welcome at Bourbon Curitiba.

Our teams are always at your full disposal to deliver the best of customer service and, above all, satisfaction – which is our main goal. Thank you very much for your feedback and for acknowledging our staff. We also appreciate the comments you made regarding your gastronomic experience at the hotel. We make three extremely comfortable environments available focused on the city’s haute cuisine to please our guests.

In a future opportunity, please allow me to welcome you personally to the hotel.

Kind Regards,
Nilson Bernal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2015

We stayed here for 2 separate nights as part of a package. the fist night was before going to Ilha do Mel and we returned after a return journey on the Serra Verde Express, We took just rucksacks to the island and the hotel stored our cases until we returned. The staff were very helpful about ensuring we went to the museaum and a restaurant, giving the taxi drivers instructions for us. The rooms are quiet and comfortable and the breakfast was excellent.

Stayed: August 2015, travelled as a couple
Thank Beverley_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Curitiba Convention Hotel, responded to this reviewResponded 5 November 2015

Dear Mrs. Beverley,

Thank you for choosing us for your accommodation in Curitiba. It is an honor to have you stay with us at Bourbon Curitiba. Your comments and recommendation of our facilities represents precisely what we aim to deliver to our customers on a daily basis: satisfaction!
Our staff is entirely committed and engaged to provide you with our service-oriented culture.
On your next trip to Curitiba, please allow me to welcome you personally to Bourbon Curitiba.

Best Regards,
Nilson Bernal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2015

Friendly staff, nice rooms, very well located and with a great restaurant. I didn't pick the hotel myself, but certainly will use again when i am back in town. They kindly gave me an early check and complimentary drink, so I am really happy with this hotel.

  • Stayed: August 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Eduardo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Curitiba Convention Hotel, responded to this reviewResponded 10 September 2015

Dear Mr. Eduardo,

Thank you for choosing Bourbon Curitiba. We feel truly honored to have you stay with us. You’re always welcome at our hotel. We appreciate you taking the time to provide us with feedback. We are grateful for your kind words and for recognizing our staff. We’re constantly updating our structure, activities and customer service in order to meet our goal, which is to provide our clients with utmost satisfaction. Thank you once again for your tremendous contribution.

Mr. Eduardo, in due time, please allow me to welcome you personally.
Best Regards,
Nilson Bernal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2015 via mobile

Nice enough hotel for a short stay with everything you need. Food ok, standard stuff. Room was ok, had Executive double room though two double beds bit odd as neither very big. Staff friendly enough. Gym too small, sauna not open during day a bit unusual. Bar was odd as doubled up as Sushi restaurant do again not overly comfortable to sit at for long.

Stayed: July 2015, travelled with friends
Thank Russell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Curitiba Convention Hotel, responded to this reviewResponded 10 August 2015

Dear Sr. Russell W,

We appreciate your stay in our Hotel and especially the opportunity to have your comments regarding all your feelings of our services and facilities. Thank you to bringing us the feedback of all the experiences that you enjoyed in the period that you stayed with us, because all of them were sincerely valued for the improvement process that we are going through. I´m deeply sorry for the inconvenience we caused you, even though regardless of our intention, considering details of your room preparation and aspects of some of the living areas.

Unfortunately, although there is linen for every type of bed sizes, the maid in charge for your floor did not apply the training and procedures expected. We are sincerely sorry for this. As we identified the problem, training was reinforced in order to avoid this situation in the future, anytime. Thank you for your appreciation of our Associates in the our hotel. I´m sure that your comments will motivate them to keep doing their best to welcome and bring this feeling to each of our Guests.

Once again, please accept our apology, and please let us have your choice in your next visit to Curitiba. Therefore, having the honor to have you as our Guest again, we will be more than happy to demonstrate that all of our Guests comments are highly valued and applied to make our Hotel a better, more comfortable for each one of them.

I'll hope to have you back soon!

Regards,
Nilson Bernal
Geral manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2015

Very surprised at size of city. Transportation, train, bus and Taxi all very close. Taxi pick up at the door. Television did not have any English stations or sub-titles, but it is not a English speaking country.
The staff was very friendly opening doors and greeing you going and coming. The breakfast was nice lots of fresh foods bread, cheese, meats and fruit.Scrambled eggs daily. Lots of coffee and or tea and juice. Never went hungary, and the kitchen staff was very nice. Rooms were very small, but this is Brazil and seems to be the norm all over the country. I don't know about the big plush expensive Hotels. I felt comfortable except I didn't know how to turn on the heat in the chilly mornings if there was any heat.

Room Tip: Stay clear of front facing rooms very loud traffic noise late at night and early morning.
  • Stayed: June 2015, travelled with friends
    • Value
    • Location
    • Service
Thank bversoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Curitiba Convention Hotel, responded to this reviewResponded 30 June 2015

Dear Sir,

On behalf of the staff at Bourbon Curitiba, we would like to thank you for your rating. It’s very important for us to know what our guests think about the services provided at our hotel. We’re glad you enjoyed the location, as well as the accommodation and infrastructure. Curitiba is a big city with cold temperatures, which is why we offer heating in the rooms. Should you ever have any issues in this department, please inform our employees in order for them to provide their assistance accordingly.

We suggest that during your next stay with us, you consider choosing a room in the other categories, such as suites with 49m2 or more and exclusive services.

The Pay TV available at the hotel offers several foreign channels, such as: CNN-USA, BBC-London, TVE-Spain, RAI-Italy, TV5-France, RTP-Portugal, NHK-Japan, DW-Germany, as well as Telecine, ESPN, History Channel, Warner, Cartoon Network, Fox, etc.
We hope you’ll come back soon.

Best Regards,
Silvio Rossi
General Manager

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