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Daniel
Belo Horizonte, MG

Great location and a good breakfast

4.0 of 5 bubblesReviewed 21 Nov 2017via mobile
I’ve stayed there once before and the room was not very good.

This time I was placed at a newly renovated room, quiet and comfortable.

The breakfast is good, with several options of juices, coconut water, fruits and tapioca made at order.

Recommended.
Date of stay: November 2017
Trip type: Travelled on business
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Reviews (1,479)
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5 - 10 of 1,479 reviews
Reviewed 14 July 2017

It is a good place to stay because it has a very good location. Its facilities are good, large and comfortable. It has a beautiful view of the beach with a local handicraft fair and excellent restaurants nearby

Room tip: Book the rooms with sea view
Date of stay: April 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank waleskamaia11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisAtlantico, Gerente at Oasis Atlantico Imperial & Fortaleza, responded to this reviewResponded 18 July 2017
Google Translation

Prezado Cliente,

Agradecemos o feedback e fazemos votos de que possa voltar brevemente.

Atenciosamente,
CRM Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2017 via mobile

I stayed for 2 nights and have no intention of coming back. As I travel for business I always try to find hotels with close restaurants and gym facilities. All the equipments at the gym were broken. The staff is trained to give overpriced restaurant tips to the guests. The room is old and very uncomfortable. There are a lot of others hotels around cheaper that could fit better the guests necessities.

Date of stay: March 2017
Trip type: Travelled on business
Thank Claudio Luis M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisAtlantico, Proprietário at Oasis Atlantico Imperial & Fortaleza, responded to this reviewResponded 16 May 2017
Google Translation

Estimado Cliente,

Lamentamos profundamente não ter correspondido às expectativas. Levaremos em consideração suas observações negativas, com o intuito de melhorar nosso produto e serviço.

Atenciosamente,
CRM Manager

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Reviewed 12 January 2016 via mobile

Like all Brazilian hotels you can knock a couple of stars of the rating. This place had professional staff at the front desk, and one of them spoke English which was a big help. But the pool was a bit dirty and the place seemed a little soulless and run down. The breakfast was good, the wifi questionable, but the location is decent and it has the night market right out front.
It was a fair price so I guess it's hard to complain

Date of stay: January 2016
Trip type: Travelled with friends
Thank Astalavist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisAtlantico, Gerente at Oasis Atlantico Imperial & Fortaleza, responded to this reviewResponded 27 January 2016

Dear customer,

Thank you for your observations, our intention is the satisfaction of our customers.

Hope you can be returning very soon!

Regards,
CRM Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2015

coming to this hotel almost 10 years we learned that all recamations we made are still being ignored - nothing is improving- they are still going on and it is getting worse - this was the last time we spend our time and money here- sorry for taht, because the staff is not to blame-they try their best...

-during our 10 day stay almost no wifi....reclamation every day - nothing happened .we could see good wifi from hotel seara about 500 m distance - was stronher than our hotel wifi...
-furniture etc very old and bathroom shower black stuff on the walls
-pool dirty and the water was also not clean- when we saw the pool another hotel luzeiro we know how pool water can be....just clear and clean...
- loudspeaker at the pool is defect- only loud very loud possible ... so when you are in the pool area with children etc its to much and we could hear the music even in our bathroom and hotelroom- reclamation did not help...after half an hour the same music-sometimes only 1 CD.....yawn the whole day
-restaurant to small for all the guests, because they have closed a second breakfats restaurant 1st floor some years ago and now all guest have to share 1 restaurant at the same time....so you have to wait and wait for friend eggs or just eat bread....
also the coffe facilities to small for all that people

Room tip: stay somewhere else
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank hamrio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisAtlantico, Gerente at Oasis Atlantico Imperial & Fortaleza, responded to this reviewResponded 3 November 2015

Dear Customer,

We regret not matched their expectations.

Once again our apologies.

Regards,
CRM Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2015 via mobile

We stayed here on Monday 9/7/5 , Brazilian Independence Day. We found the accommodations at the hotel very pleasant and a good value for US dollars. We had a oceanview room and were able to watch the parade from our room. All staff were very friendly and the front desk receptionist, Sebastian was particularly accommodating . He was he epitome of customer service, very professional, spoke English , and always had an engaging smile. I trust the management realizes what a valuable asset they have in Sebaastion ! I would recommend Oasis Atlantico to others, and stay here again !

Date of stay: September 2015
Trip type: Travelled as a couple
Thank TimJ3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OasisAtlantico, Gerente at Oasis Atlantico Imperial & Fortaleza, responded to this reviewResponded 22 September 2015

Dear Customer,

Thank you for your feedback, it encourages us to constantly improve our services and exceed the expectations of our customers.

We hope to see you again soon

Regards,
CRM Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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