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Reviewed 20 September 2017

There are better resorts, but they´re much more expensive also!
The entertainment staff are excellent... Especially Tito, Alex, Laís and Dinho.
Food is good. Drinks are excellent!
There are 4 hotels into the Sauípe Resorts and you can enjoy all his pools and bars! Great time!

Room Tip: Rooms with view to the pool are better, besides the noise.
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Aline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SauipeResponde, Gerente at Sauipe Resorts, responded to this reviewResponded 21 September 2017

Dear Mrs. Aline,

Thank you so much for your wonderful review for us. We are delighted to hear that you had a great time during your recent stay at Costa do Sauípe.

We are thank you again for staying with us and for your feedback. We hope to welcome you back to our hotel in the future.

Yours sincerely,

Jacqueline França - Quality Manager
Costa do Sauípe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

All in all this resort needs a complete renovation if it would be a luxury hotel.
For a budget hotel it's quiet good, except the price. The room was spacious but need a renovation, Everywhere you saw that lots of travelers used the room. The restaurante has the charm of a big Mc Donalds restaurant (sorry, mostly MC D looks better). Few days after this stay I stood at the Sofitel in Lisbon. Wow. What a difference.
For this resort i gave maximum 3 stars.

Room Tip: Better choose no room at the poolside.
  • Stayed: August 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank oppeldoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SauipeResponde, Gerente at Sauipe Resorts, responded to this reviewResponded 28 August 2017

Dear Mr. Oppeldoc,

We would like to thank you for taking a time to send these comments to this site in regards to your recent stay at Sauípe Resorts.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues you faced during your stay. We have shared your feedback with the appropriate hotel team to ensure that these were isolated issues that are corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us.

Yours Sincerely,

Jacqueline França - Quality Manager
Costa do Sauípe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

That's was my first and last time here, Enotel is better at all aspects. I just wait the Sauípe Staff work hard to fix all things that Costa do Sauípe needs. so I was there only to work and i got 2 more days, now I'm really bored because I know that I just lost my money!

  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Willy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SauipeResponde, Gerente at Sauipe Resorts, responded to this reviewResponded 22 August 2017

Dear Mr. Willy,

We would like to thank you for taking a time to send these comments to this site in regards to your recent stay at Sauípe Resorts.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues you faced during your stay. We have shared your feedback with the appropriate hotel team to ensure that these were isolated issues that are corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us.

Yours Sincerely,

Jacqueline França - Quality Manager
Costa do Sauípe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

We visited this hotel in July, with a another couple and their 2 small kids.
Overall the experience was good, however, there is a lot of room for improvement...
This is an all inclusive resort, so let´s analyze!

The food:
Abundant and quite varied, but it was basically the same for lunch and dinner, every day...
The restaurant was overly crowded, way too small for the amount of guests, eating was not a pleasure moment.

The drinks:
Free and available thrughout the day, but besides the scotch (Ballantines) and the Vermouth (Martini), everything else was of low quality brands, I´ve never heard off before...
Oh, the beer (Budweiser) and the Caipirinhas where good.
Regarding the Caipirinhas, if you want to taste the best ever caipirinha, look up Gabriel in the pool bar! Gabriel has his own reciepe, and his caipirinhas where the best ever!!

There where only 2 bars, (besides the wet bar in the pool) the one outside closed quite early, so if you want to sit and relax outside, you need to make the walk to the lobby bar to get your drinks.

The entire resort was very clean, (you could see people cleaning all time!)
The rooms, where not as clean... But it was o.k. The balnkets where not soft at all, even too small for the bed...
The minibar is free and replenished every day, however, after our third night, I had to call the front desk several times throughout the day, to get refill...

Besides drinking and eating, there is not much to do in the resort, you can take a short buss ride (free) to a small (really small) lagoon where you can rent kayaks and canoes.

The pools in the resort are o.k, big and never too crowded.

The beach is directly accesed from the resort, and absolutely amazing!!

One taught if you are traveling with eldery or mobility challanged persons: My wife was using a wheel chair at the time, as she was recovering from a broken leg. The hotel staff where very friendly and lended us a wheel chair during our stay. The hotel is not wheelchair friendly at all... steps everywere... 3 of the 4 elevators where out of svc during our stay. Also, it was a real challenge to get a table at lunch/dinner....

Bottom line: if you want to spend a week, just relaxing, don´t mind the crowds at the restaurant, and don´t expect 5 stars quality, this is a good option. We had a good time!

  • Stayed: July 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ricrey1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SauipeResponde, Gerente at Sauipe Resorts, responded to this reviewResponded 21 August 2017

Dear Mr. Ricrey,

We would like to thank you for taking a time to send these comments to this site in regards to your recent stay at Sauípe Resorts.

Thank you for having taken the time to comment on your experience at Costa do Sauípe. Our guests' opinion about this enterprise is very important to us.

We strive to exceed all our guest expectations and to provide them with the highest possible level of service.

We hope to have the opportunity to welcome you back soon.

Yours Sincerely,

Jacqueline França - Quality Manager
Costa do Sauípe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

I am a local (from Salvador) and below was my impression of the 1st time visiting this resort complex.

The main problem for me was the quality of the food offered. Restaurants are huge and noise. Food is cooked for a very large number of people. Hence, we cannot expect anything delicious. That is, lots of food are offered you but their taste is below what you pay for. Kids, fortunately, are not so focused on these aspects.

Beaches in the area have strong waves, which may not suit those who would like to swim or for kids. This is other places in the area (eg. Praia do Forte) we can have access to calm and much more beautiful beaches.

Apart form that, you will find a large number of attractions related to sports (tenis, football, volleyball, horse, etc), which is quite interesting if you are with kids and/or teens. Some of these attractions, however, are not included in the booking and must be payed separately.

I think that other places in the area are more interesting. For example, in Imbassay or Praia do Forte you may not feel so confined within a single hotel facility and may decided to eat in a more calm and better environment.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SauipeResponde, Gerente at Sauipe Resorts, responded to this reviewResponded 21 August 2017

Dear Mr. George,

We would like to thank you for taking a time to send these comments to this site in regards to your recent stay at Sauípe Resorts.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the issues you faced during your stay. We have shared your feedback with the appropriate hotel team to ensure that these were isolated issues that are corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us.

Yours Sincerely,

Jacqueline França - Quality Manager
Costa do Sauípe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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