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6 - 11 of 691 reviews
Reviewed 17 January 2018 via mobile

Room spacious, with ample desk behind the bed. Superclean.
It is located right next to the Manauara shopping center, but far from the city center (you’ll need a taxi or Uber for that.
But in tge the city center the standard of hotels is lower, so....
Very good quality/price ratio.

Stayed: January 2018
Thank ElElena__11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this reviewResponded 30 January 2018

We thank you for your comments following your stay at the Mercure Manaus Hotel. It was with pleasure that we received your congratulations.

We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service.

In the expectation of welcoming you again, please accept our compliments.

Sincerely,

Christian Costa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

Good neighborhood close to a big and good mall called Manauara, great breakfast an room. Food at the room service it is not like the breakfast but it is ok. Friendly attendants makes you fell very welcome.

  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERCURE M, Gerente geral at Hotel Mercure Manaus, responded to this reviewResponded 10 January 2018

Dear Mr Daniel,

We thank you for your comments following your stay at the Mercure Manaus Hotel.

It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service.

In the expectation of welcoming you again, please accept our compliments.

Christian Costa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

Good breakfast, great location. Room service is not a good idea. Get a high floor room, quiet and with a view of the soccer Arena, beautiful building.
Air conditionng works better at some apartments than others.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Thank MMT27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

Very nice hotel, tasty food, comfortable beds, spacious,clean room. Very kind and friendly stuff, especially Mr George James :) Thank you for your help! You made our day better!! :) Highly recommended!

Stayed: October 2017, travelled as a couple
1  Thank Beata D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this reviewResponded 30 November 2017

Dear Beata,

Thank you so much for your reviews about our hotel, we hope to see you soon.

My best regards,
Christian Costa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

This hotel offers the usual amenities you normally get on a Mercure hotel all over Brazil. Nothing special to mention in any direction.
Rooms are spacious and clean, gym is ok and service is helpful.
If anything, I would say that the lobby is not very comfortable for a meeting and that you can feel the smell of the kitchen (fried food) all day long.
Good location in the city.

Stayed: November 2017, travelled on business
Thank BernatDesclot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this reviewResponded 30 November 2017

Dear Guest,

Thank you for your comment about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Christian Costa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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