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Reviewed 14 September 2017

We specifically chose this hotel in Hirosaki because of the "indoor and outdoor onsen" on the top floor and the roof. It was spacious and nice also equipped with a sauna.

The room, however, was a little disappointing. It looked very cheap and very tiny (we stayed with a regular "twin" room). You cannot even walk straight between the beds and the built-in shelf. The hotel uses a physical key which is required to have power in the room, including AC and lights. I wanted to go to Onsen in early morning but could not take the room key because my dad would be left with no power. But if I would take the key, I would have to wake him up to let me in when I came back.... So, if you stay with someone else, not having an extra key could be inconvenient.

Also, hotel does not let any guests check in before the official check-in time, even the room is ready and it is only less than an hour till official check-in time. But I was told this inflexibility was very common in many Japanese hotels.

The breakfast was very nice and the hotel also serve free noodles at night after 9:30 pm in the dining room on the 2nd floor.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank kimy7670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inko-hirosaki, フロント at Dormy Inn Hirosaki, responded to this reviewResponded 23 September 2017

Thank you for your staying at Dormy Inn Hirosaki.
We are glad to hear that you are satisfied for onsen and sauna. We can give you an extra key if you need, so feel free to ask us for it.
The restaurant serves many cuisines with local dishes. Some of them are changed every season, so you may have different cuisines next time.
We are waiting for your visiting us if you have the opportunity to come to Hirosaki again.

Dormy Inn Hirosaki
Reception
Yuuki Shiratori

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Reviewed 17 June 2017 via mobile

Very pleasant stay for a business hotel!
internet worked well, good bed, great washoku breakfast, natural fruit huices, and furo. Too bad I was on business and not touristic to enjoy the onsen.

Don't get the English but japanese explanation at checkin because discounts in restaurants not the same!,

Stayed: June 2017, travelled on business
Thank johntaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inko-hirosaki, フロント at Dormy Inn Hirosaki, responded to this reviewResponded 17 June 2017

Dear Customer,

Thank you for staying at Dormy-inn Hirosaki.
I am glad to hear that you enjoy the meal.
Next time, please enjoy the Onsen.
We are looking forward to seeing you again.

Sincerely,

Dormy-inn Hirosaki,
Front desk
Tomoko Shimoyama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

We had just one night here in late April, while viewing the cherry blossom (which was spectacular – there are over 2000 cherry trees in the castle grounds). The Dormy Inn was a much better hotel than we thought it was going to be. Our rooms were small (and we had a massage chair in ours which took up a lot of room). Our friend’s single room was even smaller. But they give free apple juice in the afternoon, coffee during the day, and free noodle soup after 9.30 at night. We also ate breakfast there, which was pretty good. Unfortunately we didn't have time to use the top floor outdoor onsen.
The staff were lovely and our expectations were exceeded.

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inko-hirosaki, フロント at Dormy Inn Hirosaki, responded to this reviewResponded 30 May 2017

Thank you for your staying at Dormy Inn Hirosaki.
We are glad to hear that you enjoy the stay and the cherry blossom.
We hope you will take the onsen next time.
There are many festivals every season in Hirosaki, so you will be able to have fun a lot.
We are waiting for your visiting next time, thank you.

Dormy Inn Hirosaki
Reception
Yuuki Shiratori

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Reviewed 16 May 2017

Stayed at the hotel during the Golden Week so perhaps I should have expected that I would be paying room charges much higher than some regular time and the hotel would be jam packed with guests. I have stayed in this chain on other times in different locations and found the experience extremely good. However, the same cannot apply this time. Picked the hotel and paid the extra because of the onsen but had not expected that with so many guests, I needed to stay stark naked and wait for 20 mins to get a place to wash myself. A bit of a hindsight, when finding the queue, I should have put my clothes back on, gone back to my room to shower then come back for the dip. The buffet breakfast is excellent though. We booked three rooms and they placed us all next to each other, which showed good service and the attention to details.

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Apple_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inko-hirosaki, フロント at Dormy Inn Hirosaki, responded to this reviewResponded 7 June 2017

Thank you for your staying at Dormy Inn Hirosaki.
There is the Cherry Blossom Festival in Hirosaki during the Golde Week, so many guest stay at our hotel every year.
Also there are many festival and event with the season. You will find variety of Hirosaki.
If you have the opportunity to visit Hirosaki again, please stay at our hotel, thank you.

Dormy Inn Hirosaki
Reception
Yuuki Shiratori

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Reviewed 15 May 2017

Dormy Inn, Nothing much to say about it as it is one of the better chain of hotels in japan.

There's Hot Spring to relax in after a long travel , free night ramen (Wont fill you up much but still a good late night snack) and the breakfast was good.

There's also a shuttle bus to and fro for Hirosaki Station . Just need to be at the postbox with the apple sign (If i remember well) .

I will stay at this hotel again if i was ever going to Hirosaki

  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Zahid U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inko-hirosaki, フロント at Dormy Inn Hirosaki, responded to this reviewResponded 16 May 2017

Dear customer,
Thank you for staying at Dormy-inn Hirosaki.
We are so happy to hear that you relaxed a lot in Hot springs, Breakfast buffet and free night ramen.
If you come to Hirosaki again, please visit us.
We are looking forward to seeing you.

Sincerely,

Front desk : Tomoko Shimoyama

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