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Reviewed 30 May 2013

I found this hotel at Kasetsu by chance. When I was doing the research on the internet, I was already imperssed with the meal menu it offers. Though a night stay with two meals at 24,000 yen (2 person) is expensive (and if you choose the beef menu, it's 28,000 yen), I decided to give it a try... and I've never regretted my stay there!

The hotel staff picked us up at Kasetsu Bus Terminal when we arrived at 3.15pm. When we arrived at the hotel, we were briefed by a lady staff who was very helpful and poilte. She tried her very best to explain to us how we could go around taking bus for sight-seeing. She even resorted to drawing to make sure that we fully understood her.

I'm gald I chose to have the meals included. Our meals were served in a private room and every dish is superbly done especially the Wagyu (Japanese Beef). The staff also took the trouble to explain what sauce to go with each dish.

The room is spacious and it comes with a massage chair that I enjoyed at least two, three times a day. Our favouriate resting place after meals is at the hotel front where we enjoyed free coffee.

The hotel is closed on every Wednesday as that's the designated rest day for all the staff - they are only three staff operating this hotel. I stayed at Shakunage for two days (26-27 May 2013) and when I moved to another Ryokan, they offered to send me there. If, they are not closed on Wedensday, I might have stayed for one more night!

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank GoingPlaces_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shakunage_kusatsu, 支配人 at Shakunage, responded to this reviewResponded 12 June 2013

The other day, thank you so much for me to stay Shakunage.
Did you enjoy the Kusatsu and Japan?
We will not be able to speak English, I think you it was inconvenient.
There are a lot of great places in Japan.
Please come to Japan come again.
Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018
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  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile
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Stayed: March 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017
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Stayed: July 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016
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  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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