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8 - 13 of 630 reviews
Reviewed 17 September 2018

Hotel was very pleasant with easy access to major roads. I was attending a wedding nearby and this hotel was very convenient. Front desk was polite and helpful. Room was spacious with a comfortable bed.

  • Stayed: September 2018, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018

From checking in, to breakfast, and fresh rooms, this great location and staff will have you smiling! We enjoyed the convenience of the location, local area restaurants available and very little traffic. No drama at the Hilton!! Thanks.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank saustin950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

We were in town for a family wedding and had 3 rooms reserved. Our room was fine (although the way it’s designed, the bathroom is in a narrow hall between the bedroom areas and sitting area and if you leave the door opened, you can’t pass through the hallway)...but the first room they had for my parents, smelled horrible (will spare you the adjectives). They gave us a new room which also spelled bad..but more like disinfectant. I politely said this was just not acceptable but ended up waiting more than 30 minutes standing in the hallway waiting for someone to come up with keys to yet a third room. Finally, we got that all squared away. However, we were staying two nights and after we returned from the wedding, tired and ready to plop into bed, we found the room had not been cleaned. We had to then wait for someone to bring us fresh towels for the morning.

Two other downsides...no shuttle to Reagan airport and the location is not terrible convenient. Few restaurants or stores nearby making if a challenge for forgotten items or a good meal.

On the upside, the staff were very friendly and seemingly wanted to be helpful...maybe they were short staffed?? And the breakfast was very good. Omelettes weee delicious, the fruit sweet and fresh and very good coffee. And of course, the biggest perk was the rate for the room!

Stayed: August 2018, travelled with family
Thank Jody P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calvin P, on behalf of management at Hilton Garden Inn Dulles North, responded to this reviewResponded 10 September 2018

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018

The staff at the Hilton Garden Inn Dulles has the kindest staff I have ever encountered in a hotel. My first stay was for two weeks during a family emergency. The staff had no idea what i was going through that time, but it was such a comfort to have a loving staff look after me..I have returned two more times since.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018

The hotel itself is clean, quiet, and up-to-date--fairly standard Hilton Garden Inn fare. What bumped it up the approval scale were the quality of the restaurant (we actually had a good family sit-down dinner that kids and parents both liked) the helpfulness of the staff (they sent out for razors to accommodate our request when they were out of them), and the complete lack of airplane noise during the entirety of the stay. As an added convenience, there's an Exxon gas station in the same complex.

  • Stayed: August 2018, travelled with family
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Thank VandelayNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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