I have been meaning to write a review for the Comfort Inn Ballston for some time now and having spent over two months of my life staying here over the last decade, I feel as if I am pretty qualified to write this review. Here it goes:
I annually take a student group to Washington DC for a class assignment and every year we have used the Comfort Inn Ballston as our home away from home. Although we don’t spend much non-sleeping time at the hotel, we are always on the move into DC, I have always found my stays there to be pleasant with few issues. The location is safe and convenient to the Ballston METRO station and there are numerous places to eat and shop within walking distance. The rooms are clean and comfortable and the hotel is quiet.
The Comfort Inn Ballston staff has always been friendly to us and will work to correct any problems that may arise. One big positive for me is that they have been stable with their management team over the years. Victor always took great care of our group from the scheduling to the checkout. The new manager, Min, has picked up where Victor left off.
It would be difficult to spend as much time as I have in any one hotel and not have had the occasional problem. Although, I can tell you that the problems we have had were minor and they are outweighed by the helpfulness of the hotel management and staff. There have been occasions where they went above and beyond to help us out, such as the year when our flight was cancelled due to an ice storm and we had to stay two additional days. They saved us from a couple of nights sleeping in the airport. So while this place is not perfect, I trust it and I always know what I am getting for my money.
If you are looking for a 4 or 5 star place with upscale amenities and a spa atmosphere, this is not your place. I can say that it needs a little updating of the TV’s and the décor is not all shiny and new. However, if you are looking for a basic hotel in a convenient location, a safe neighborhood, clean rooms, and friendly management and staff then the Comfort Inn Ballston has what you are looking for. See you next year Comfort Inn!!
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- Also Known As:
- Comfort Inn Ballston Hotel Arlington
- Comfort Inn Arlington
- Arlington Comfort Inn