Stopped in hoping for a solid cup of coffee to leisurely drink with my breakfast tacos. Approached the counter with three employees at the helm. I greeted them warmly and with a joke. Crickets......
I ordered my coffee and asked if they would allow me to eat my tacos as well, understanding that it may not be allowed. Bluntly made aware of outside food policy in a less than warm tone. No alternative option given, not even asked if I would like my coffee to go. We stared at each other and he realized I didn't know the process of receiving coffee. Bluntly motioned for me to step down to the side to pick up order. Tried again to make conversation by complimenting him on the ambiance. Kurt "thanks" was all I got. Coffee delivered without as much as eye contact. I drank half of it and decided to leave. Asked for a to go cup and he took my half empty coffee, poured it into a to go cup and slid it to me. Had to ask if there was a lid. What a disappointment. Please work on kindness.
Epoch success on decor and ambiance. Kudos on the space. It is beautifully done.
Coffee was solid.
Epoch fail on friendliness and warm.
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