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“Good location.”

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The Westin Austin at The Domain
Ranked #33 of 204 Hotels in Austin
Certificate of Excellence
Reviewed 13 November 2017

We had a good stay, however there a few problems. The hot tub was out of service. That was the main reason we chose the Westin...for its hot tub. We also found a fruit sticker in our smoothie, but the staff took care of it.

Room Tip: Needs better beds, a microwave, and a bathroom fan.
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Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank Wes J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarissa M, Sales Coordinator at The Westin Austin at The Domain, responded to this reviewResponded 14 November 2017

Thank you for your feedback Wes J!
We are glad you enjoyed your stay and want you to know we have addressed your comments to our team to help assure proper procedure. Here at the Westin it is our goal to exceed your expectations during your stay, we hope to see you again during your next stay.

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63 - 67 of 1,134 reviews

Reviewed 12 November 2017

For a hotel that charges over $400 a night it is average in amenities. Regular rooms with a view of the Domain. No hot water for my morning shower. Very difficult to find parking, especially at night.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank RTC3715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Wonderful service. Very clean. Comfortable beds. I forgot a phone charger and they were able to provide one for us to borrow. The breakfast was outstanding and was included after a very reasonable upgrade.

Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
Thank kelsey4705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarissa M, Sales Coordinator at The Westin Austin at The Domain, responded to this reviewResponded 14 November 2017

Thank you for your feedback Kelsey!
We are glad to know you had a positive, comforting experience with us. We appreciate your comments also and hope you come back to The Westin during your next visit to the Domain!

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Reviewed 12 November 2017

It felt like a new property and in a great location. The checkin was easy and uneventful. As Starwood platinum member, I wish they had a executive lounge. Overall we really enjoyed staying there. I will definitely stay there again.

Room Tip: It is really organized. The bed, as you would expect, was great - heavenly as advertised! The bathr...
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Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank Cindy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarissa M, Sales Coordinator at The Westin Austin at The Domain, responded to this reviewResponded 14 November 2017

Thank you for your feedback Cindy!
We appreciate your comments and are glad you had a great time with us. We also thank you for being a Starwood Platinum Member and are looking forward to seeing you again during your next stay!

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Reviewed 12 November 2017

Rooms are ok but dated. The service is what is really lacking. It was difficult to tell if house keeping had been by to clean our room. Then, the battery on our room door lock died. Not their fault, but it took engineering 30 minutes to come up and let us in once we had notified the front desk. When I went back down to inquire about their status, the front desk insisted engineering was already up there. Not true because my wife and I had been sitting in the hallway by our room waiting on them.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Hmayne123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori78758, Manager at The Westin Austin at The Domain, responded to this reviewResponded 12 November 2017

Thank you for taking the time to provide your feedback. It is out goal to exceed every guests expectations every stay and it seems we have fallen short of this goal during your stay with us. We will share your comments with our front desk and engineering teams to ensure the communication process is working as it should be. We hope that you will stay with us again to give us the opportunity to provide you with five star service.

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Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range: ₹ 12,250 - ₹ 30,432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin

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