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Reviews (295)
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All reviewscourtyard by marriottfront deskstarbucks coffeeroom was cleaneasy accessshopping and restaurantsbreakfast was includedweekend staynice propertypleasant stayindoor poolupon checklobbyarboretumaboretumhighwaydowntown
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Reviewed 30 August 2017

The staff is very friendly and helpful, fast check in and check out, the room was clean, but it smelled musty, the hotel has greats facility and pool. The area is accessible to differents restaurants options. For the price is a good choice.

Room Tip: The room is very spacious.
Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank LeeTorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded 1 September 2017

Lee, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to have the opportunity to welcome you again and make your future stays five stars.

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Reviewed 23 August 2017

Spent a week at this property. It's pretty much what you would expect from a Courtyard facility - the ever present dayglow orange and lime color scheme, friendly, helpful staff, clean rooms, breakfast bar, workout room, etc. The rooms are a little spartan, but again, it's not the Four Seasons.

  • Stayed: October 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank adamtheglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded 28 August 2017

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

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Reviewed 23 August 2017

Excellent throughout the stay (room, facility and surrounding) everything was great, no complaints, very clean and quiet,,,,, I don't have anything negative to say, will stay here again on my next visit to Austin

Stayed: August 2017, travelled solo
Review collected in partnership with this hotel
Thank fohall7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded 28 August 2017

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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Reviewed 23 August 2017

This has been my 3rd time at this particular hotel. The entire hotel staff has been consistently friendly! I did want to comment on Lisa at the Bistro. Her hospitality goes above and beyond. It starts with a gigantic smile and conversation at the initial greet, and she goes as far as offering to bring your food to your room, (even though there is no room service). I even saw her greet several guests by name. She is definitely an asset to your institution- I'll be back!

Room Tip: Great location for shopping, restaurants!
  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Service
Thank nikkifloran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded 28 August 2017

Nikki, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We look forward to serving you during your next stay with us.

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Reviewed 14 August 2017

A friend and I wanted to do tourist things in town, but didn't want to be crowded in the downtown area, so this hotel was a great location for us. It wasn't crowded and was off a major highway, making it easy to get on the highway and head towards the downtown area. The staff was VERY friendly! The front desk associate, Emily, was very welcoming and always had a smile on her face. The pool was also a nice feature as well.

Room Tip: Higher floors have a nice view of the nature outdoors
  • Stayed: October 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank texas193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded 17 August 2017

Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location. We look forward that you will choose to stay with us again soon and have a five star experience.

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