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All reviews separate sink front desk drawer space sleeping area waffle maker microwave and mini fridge hot breakfast indoor pool minute drive the staff was friendly and helpful free breakfast is internet connection beds were comfortable north side breakfast area san antonio nice hotel
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1 - 6 of 142 reviews
Reviewed 6 October 2018

I was traveling with a group of 4 ladies and this was a great space for all of us to spread our belonging out. Loved the suite, with double beds, and separate space for living with couch, etc. Refrigerator, amenities. Hotel overall exceptionally clean - updated. Breakfast food selection was excellent - hot items such as eggs, bacon, sausage, plus "texas" shaped waffles and other various cereals, muffins, bagels, etc. My only problem was trying to FIND their location late at night, as I apparently was coming from the opposite direction and had to wander through several turns and got lost a few times. However, in leaving, it was just one turn out of the parking lot! Staff was awesome, extra-friendly. We accidently left some jewelry in our room and called back to the hotel, turned around, and they had our items waiting for us at the front desk. Great service!!

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank JCitytraveler701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

I stayed here for a few days on a business trip. Location was good as it was .2 miles from my conference. Hotel was clean throughout the location and staff was friendly. I did find the night staff provided better customer service. Free breakfast is standard fare. The amenities lacking were food/bar service in the afternoon/evening and no local transportation. There is a sports bar across the street and a small Market in the hotel but if you don't have a car and want to eat healthy, you will have to use Uber or a taxi to get across the highway to the Domain shopping area where there are better entertainment choices. Checkout was easy and the sink, microwave and mini fridge were nice amenities. I found the internet connection to be spotty.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Cheryl528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, Manager at SpringHill Suites Austin Northwest/The Domain Area, responded to this reviewResponded 18 September 2018

Thank you for taking the time to give us your feedback on your most recent stay at the SpringHill Suites. Your feedback will be passed on to all staff in an effort to make improvements. It is our aim to give each guest a Great hotel experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

Really don't have much to say about this place. Pretty standard two night stay, standard SpringHill Suites room, everything was clean and comfortable and my requests were taken care of. Breakfast area at many of these hotels is smaller than what is needed, especially on weekends, but we made do and the staff was working hard. Wifi was a strong connection as well.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank gerfmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

Look at the pictures: they have microwave and mini-fridge. It’s clean and quiet. It’s right on Mopac freeway; takes 19 minutes to get to downtown. The TV has the ability to use lulu, YouTube, Netflix and Pandora.

Date of stay: August 2018
Trip type: Travelled with family
Thank Ramona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

We stayed in two rooms absolutely clean and the staff was very friendly. Breakfast was tasty, but they did not have bacon(very upsetting). I went to gym twice and they had plenty of towels and water for people.

Date of stay: July 2018
Trip type: Travelled with family
Thank Jhernandezt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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