I spent five nights here while attending a certification training at the Convention Center, after canceling a reservation at the Hilton to save money. I'm very glad I did! I indicated I was there to study and asked for a secluded room, and it was quiet and I had no problems studying in the evening or sleeping. The free breakfast was great. I even enjoyed walking 11 - 12 blocks to the Convention Center each day and passing the ever -interesting 6th Street, where I detoured to buy souvenirs. Though I didn't care for valet being the only parking choice, the valets were very friendly and helpful, even getting me the local number for time and temperature. There were also great views of the Capitol from the fourth floor where I stayed.
I did have a couple of problems with the maid(s) who did not thoroughly clean a couple of times, completely overlooking the coffee pot area one day and not being thorough in the bathroom on another, and I don't think they ever changed my bed linens even though I left the card on my pillow indicating I wanted them changed daily. I also wished there was a business center in addition to the free Internet, for those of us who don't have laptops, so we could check our email etc.
But my main problem was with the card keys and locks. Every night I returned from training to find the key didn't unlock my room, and one morning the interior lock in my room also didn't work, making it difficult for me to get out. Each night after I returned to the front desk to inform them my key didn't work the clerk ran it through a machine so I could get in. On the third night a maintenance man was sent to make sure I got in my room ok, and he informed me the keys are deactivated each day at checkout time. Why was I not informed of this when I checked in for five nights? And why can't the card be activated for the whole length of the guest's stay? From then on I stopped at the desk each night so my card could be activated. The first night I did this I still could not get in the security doors, and another guest told me he had the same problem. There is simply no excuse for this when a five night stay is costing nearly $600. If this problem could be solved I'd gladly stay there again should the occasion arise. Thank you for an otherwise enjoyable and memorable stay!
- Official Description (provided by the hotel):
- The La Quinta Inn Austin Capitol is located in the heart of downtown Austin near the Texas State Capitol Complex and the University of Texas Campus. With La Quinta as your home base, you have easy access to all popular area attractions: Sixth Street Dining and Entertainment...see more District, West End Shops and restaurants, a local brewery, the Convention Center, and Texas State History Museum. Tour the area in a "Duck," a six-wheel drive military power vehicle. View a massive population of bats at the "Bat Bridge." Ride the Austin Steam Train. Visit LBJ Wildflower Center, Austin Children's Museum, Alamo Drafthouse Cinema, LBJ Library, or cheer on your favorite University of Texas sports team. You can do it all from here! Start each day at the La Quinta Inn Austin Capitol with a Free Bright Side Breakfast arranged by our friendly staff. Enjoy free wireless high-speed Internet access in the lobby. We have a 24-hour fitness center to get you going and a refreshing swimming pool to cool you down. Capitol Metro busses stop across from our driveway. The hotel is easily accessible, just 3 blocks west of I-35, and within walking distance of all major area attractions. ... more less
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- Also Known As:
- La Quinta Inn Austin Capitol Hotel Austin
- La Quinta Austin
- Austin La Quinta