Clock time is wrong in rooms (we checked three different ones) and guy they sent up didn't know how to fix. It takes a screwdriver to pop off the back cover to correct the time. Manager's solutions was to just remove all of the nightstand clocks from the rooms. Dirty towel left in kitchen area. No storage under bathroom sink and little counter space. Water takes forever to get warm in shower. Low water stream in bathroom sink. The latch on the door didn't lock, at one point, and no maintenance man on site. We had to wait to leave until they could fix it. When we first arrived, we couldn't get out of the room! You had to really push hard with all of your strength to open the door. With all of the hotel rooms available in this general vicinity, I will look for another hotel next time.

Had several errands accomplished and fine dining take out that I was looking forward to enjoying when I headed up tired to my room. Upon entry, the bed was not made as though housekeeping had not gotten to it yet. Bedding was piled on the couch. Had to return to front desk and get assigned another room. Ate, slept, and awoke to prepare for my 9am appointment and there was no water pressure nor hot water. Spoke with front desk and was offered to be switched to another room, for the 3rd time… no thank you. When you splurge a bit and pay for time away, if the experience is faulty due to an issue with the establishment, they should resolve things to your satisfaction. To get the attitude that you are the one making too much of your inconvenience adds insult to injury. That all being said, the staff, though not solicitous, were professional and pleasant, and the hotel, though a bit dated, is comfortable.