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Sightseer431418

Solo birthday trip

4.0 of 5 bubblesReviewed 6 May 2024
I love the BW the front desk staff both days I stayed were very helpful and the area I'd great it's in addison that my go to place whenever I'm in Texas. Good for the price and location.
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this review
Responded 8 May 2024
Dear Guest,

Grateful to know that you found us affordable and good for the location. Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (578)
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Traveller rating
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8 - 13 of 578 reviews
Reviewed 29 April 2024

The location was great, the room was not very clean as in things were sticky and the floor had stuff stuck to it.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sonya-Aaron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this reviewResponded 2 May 2024

Hi Sonya,

We are happy that you recognised our location was great for you. We regret for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

Ree is amazing! She's always smiling. Bla bla she is amazing. Always willing to help. Always trying to make my stay better!

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Road23416422931
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this reviewResponded 23 April 2024

Dear Guest,

We are exceptionally thankful that you have honoured one of our staff members Ree with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2024

It was perfect. Breakfast was delicious and staff people were kind and friendly. Music in the lobby sets a vibe. What really made our stay special was the welcome call and also when manager herself made an introduction

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank blessingsocean73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this reviewResponded 30 March 2024

Dear Guest,

Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. It's wonderful to know that you enjoyed the delicious breakfast, the kind and friendly staff, and the vibe set by the music in the lobby. We're especially delighted that the welcome call and the personal introduction from our manager made your stay special. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience in the future!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2023

Breakfast was fresh and delicious. The staff made sure our stay was comfortable and convenient. The neighborhood was safe and convenient for my family. We enjoyed our weekend and we recommend you all to try this place

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank B6846MLjuliam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this reviewResponded 31 December 2023

Dear Guest,

It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2023

This hotel, located in a great location, the service is excellent and so are the front desk employees. I enjoyed their hospitality and stay. The gym has everything you need to stay healthy and fit everyday

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank matthew3162023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Owner at Best Western Plus Addison/dallas Hotel, responded to this reviewResponded 22 December 2023

Dear Guest,

Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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