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“OK, but not great”

Las Palmas Mexican Restaurant
Ranked #40 of 78 Restaurants in Antioch
Price range: US$ 6 - US$ 20
Cuisines: Mexican
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Restaurant details
Good for: Child-friendly
Description: The best Mexican food, made with the freshest ingredients, served in a family-friendly atmosphere. Voted Best Mexican Restaurant 14 years in a row by The Nashville Scene.
Reviewed 25 June 2015

This place is crowded & the food is average. There isn't time for cooking & properly serving. Waiters are harried & not always friendly & welcoming. But for a quickie, non-fast food restaurant it is OK

Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCustomerCare, General Manager at Las Palmas Mexican Restaurant, responded to this reviewResponded 6 July 2015

Hi Paul - Thank you so much for taking the time to give us some feedback. I hate to hear that you did not receive excellent service during your visit. The last thing we want is for our environment to feel uninviting and rushed. We will definitely review this with our management team for improvement. Please email us at customercare@laspalmasnashville.com to discuss this with us further. Thanks again!

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Reviews (21)
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7 - 11 of 21 reviews

Reviewed 19 March 2015

The salsa and chips served at all tables is pretty good. I had the Grande Burrito Fajita which was good as well. They use rib eye for the beef steak. Nice and tender. Includes peppers and onions with a white cheese sauce. Thought that sides of beans & rice / lettuce would have made it a great burrito.

Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCustomerCare, Guest Relations Manager at Las Palmas Mexican Restaurant, responded to this reviewResponded 26 March 2015

Thank you so much for the kind words! Come see us again soon!

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Reviewed 19 June 2014

The staff does not seem to care if you're a customer. There were very few other customers, but the waiter did not want to be bothered with taking our order. The time before, they did not believe our coupon was genuine (which was from their website). They took my phone back to someone else and kept it in the kitchen until they could verify I had actually received their email. I wanted to give them another chance, because sometimes places can have a bad day. There have been too many bad days. Also, their booths are very cramped...

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Thank jbm3i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCustomerCare, Public Relations Manager at Las Palmas Mexican Restaurant, responded to this reviewResponded 21 June 2014

We are so sorry that you received unsatisfactory service. This is not acceptable behavior and the owners and management will be notified. Would you be able to give us some further details about who your server was and the date and time you visited? Please forward any further information via our customercare@laspalmasnashville.com email. We would like to make it up to you.

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Reviewed 18 June 2014

Delicious food for the value. I recently had 2 ribeye taco in a soft corn shell al carte. It was delicious and I look forward to chowing down on them again. A totally casual atmosphere.

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Review collected in partnership with this restaurant
Thank kathy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCustomerCare, Public Relations Manager at Las Palmas Mexican Restaurant, responded to this reviewResponded 25 June 2014

That’s great news to hear!! We are striving, at all locations, to go above and beyond in service, quality and experience. So thanks for letting us know about your visits. We appreciate any and all feedback! See you next time!

Gracias,

Rose
Las Palmas Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

Waiters are Very nice & cordial. Excellent food & service as usual. This restaurant has been our choice for Mexican food for many many years!

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Thank mexicohereicome2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCustomerCare, Public Relations Manager at Las Palmas Mexican Restaurant, responded to this reviewResponded 13 June 2014

Thank you so much for your kind words and for being a loyal fan! We look forward to your next visit!

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