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All reviewsfree shuttleshuttle servicebest westernsexercise roomdouble sinkscaldera brewerypancake makershakespeare festivalvery nice hoteleasy accesspool and hot tubroad triprestaurant next doorgreat place to staynice staycomfortable bedlong drive
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Reviewed 11 July 2018

The property here is lovely. Climbing jasmine scents the area and there is an apparent effort to make it attractive with above average landscaping. The room had a terrific large bathtub. Linens were subpar. The blanket was an unpleasant synthetic which I had to swap out with the extra cotton blanket they provided. The aiir conditioning was a bit noisy. Breakfast was ok. I requested a microwave and it was in my room when I arrived. One oddity, the gentleman who checked me in said he was giving me an upgraded room. He was quickly overruled by another staff member. It was an awkward, disappointing moment.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Noah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshlandWindsor, Manager at Best Western Windsor Inn, responded to this reviewResponded 12 July 2018

Thanks Noah for the feedback and will take it to our team. Please don't ever hesitate to call us if you have any questions and we hope to see you soon!

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Reviewed 9 July 2018 via mobile

Clean comfy rooms, speedy enough wifi for work (attached photo of speed test), well kept pleasant pool to cool down in summer heat, good breakfast with lots of choices included. This is a multi day stay, as well as repeat visit for our family & we’ll be back next time we see more plays. Somehow didn’t get adjoining rooms booking thru Trip Advisor instead of BW (request got lost) despite booking months in advance.

Stayed: July 2018, travelled with family
Thank KarinH5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshlandWindsor, Manager at Best Western Windsor Inn, responded to this reviewResponded 12 July 2018

Thanks for the great feedback! Glad to see our wifi is working well! We hope to see you soon!

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Reviewed 2 July 2018

The Best Western Windsor was perfect for our needs. We needed a place to stay for 2 nights as we were enjoying the Shakespeare festival. The rooms were clean, air conditioned and had everything we needed; the breakfast was full with eggs, bacon, oatmeal, pancakes, waffles, etc; and the shuttle service to the plays was totally unexpected and wonderful as we didn't have to worry about parking. Many people were traveling with their pets as it is a pet friendly hotel.

  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Karen Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshlandWindsor, Manager at Best Western Windsor Inn, responded to this reviewResponded 2 July 2018

Thank you, Karen! The Shakespeare Festival is such a fun experience! We're thrilled to hear that we not only provided you with a comfortable stay, but exceeded your expectations as well. We hope you'll stay with us again the next time you're in Ashland!

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Reviewed 29 June 2018 via mobile

Newly updated, big rooms with A-frame ceilings, very clean and comfortable. Free breakfast included proteins and variety of options. Great for families.
If it was on the other side of freeway, walking distance to town, it would have been perfect.

Stayed: June 2018, travelled with family
Thank 811avalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshlandWindsor, Manager at Best Western Windsor Inn, responded to this reviewResponded 2 July 2018

Thank you for your positive review! We're so glad you had a delightful stay, and we hope you'll come back to see us soon!

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Reviewed 25 June 2018 via mobile

We were there for a camp for our kid Only complaint is showers were warm only no hot water for shower morning or night otherwise it’s A ok place to stay didn’t have many choices to stay in Ashland .

If we ever need to go there again I won’t stay there

Stayed: June 2018, travelled with family
Thank leesgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshlandWindsor, Guest Relations Manager at Best Western Windsor Inn, responded to this reviewResponded 28 June 2018

We’re so sorry to hear you were disappointed with the water temperature, and we'll be sure to pass along your concern to our management team. We pride ourselves on comfort and hospitality, and we urge our guests to come forward during their visit if they feel dissatisfied. We sincerely hope you’ll reconsider and that you’ll book a stay with us in the future!

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