We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Two people are a crowd.”
Review of The Palm

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
The Palm
Ranked #8 of 19 Hotels in Ashland
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 February 2012

We stayed at the Palm in January and were very, very disappointed. While reviewers found their room charming and cozy, we found it small, cramped, without a closet or place to set aything down, poorly lit, poorly heated with uncomfortable pillows. Of course, you could get a more comfortable pillow for $2.00 extra per night.(!) The front office doesn't open until 8:30. Since there are no coffee makers in the room, that means no coffee before 8:30. And, no decaf coffee available at all. Then, if you cancel the rest of your stay because of the unsatisfactory conditions, they charge you a $15.00 cancellation fee. I simply don't understand the rave reviews. Maybe in the summer the gardens are beautiful, but certainly in the winter without them it's difficult to understand the attraction.

  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank SonomaSweetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (324)
Traveller rating
Traveller type
Time of year
Language

248 - 252 of 324 reviews

Reviewed 30 January 2012

My husband and I spent a very relaxing anniversary in the Sunset Suite earlier this month.
I chose this place because I had stayed here 25+ years ago when it was a dive charging $23 per night. I had noticed this place more recently while driving through Ashland to eat at the Thai Pepper or Kat Wok because it was obvious that upgrades were being done. The garden landscaping and twinkling lights in the courtyard piqued my curiosity. I went to the website and was impressed by what I saw, though I thought I would reserve judgment until we saw it in person.
I chose the Sunset Suite because it touted 2 televisions and 2 separate rooms... my idea of the perfect anniversary... his in one room and hers in the other ;). An unanticipated bonus with this choice was that it is apart from and adjacent to the original motor lodge area, in a small home that has been converted into three units. It has a dedicated shared parking area (suitable for 2 compacts) and on-street parking for larger vehicles. There is a small tree-shaded deck with a cozy sitting area that would be very nice in the spring, summer, or fall. The rooms are tastefully painted in grey with white trim, with a dark wood floor. The photo of this room on the website is the most accurate room depiction I've seen.
The front door opens into a small living/sitting room. The couch is comfortable, with an ottoman/table. There is a wet bar with water glasses, wine glasses, ceramic cups, and 2 coffeemakers. The coffee provided is obviously freshly ground and very tasty.
The bedroom is adequately sized and very nice, the bed was incredibly comfortable, though the bedside clock required a degree in engineering to set the alarm. They have every amenity in the bathroom, a very nice selection of soaps, and fluffy white bathrobes to use during your stay. The large tub is gorgeous and deep. The shower pressure is adequate.
Morning Glory Cafe is only a block away. This was another reason we chose The Palm. Morning Glory opens at 8 AM on the weekends, so we were able to get there just before the rush, have a leisurely and scrumptious breakfast, and then go back to the room to take a little nap before check-out time (11 AM).
The management and staff is quite friendly and accommodating. Read the cancellation policy before you make a reservation on-line. If you have a problem with the policy, I recommend calling The Palm directly and talking to the manager to see about other reservation arrangements.
I will definitely stay here again. I plan on running away from home some evening and renting one of the small rooms in the courtyard area... but that's our little secret... and I'll tell you all about that room afterward.

  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GeoDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2012

The owner of The Palm is unaccommodating and greedy. I cancelled my reservation almost two months in advance, and was told I had to pay an $18 cancellation fee. The worst thing was that they tried to tell me that this was a fee that the bank charged them, and I was lucky because the charge is usually $25 in the busy season. After saying this was a "bank fee," the manager added that they needed to recoup some of the costs of the plants they had put in. I used to think The Palm was a nice place to stay in Ashland, but it's left a bad taste in my mouth.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Service
10  Thank jimmyjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

We have stayed at the Palm (Motel) several times on our way to/from California. The beds are the most comfortable we've ever experienced. The staff are very friendly and helpful. Free wifi is great. We love the location just a block from The Morning Glory restaurant, our favorite breakfast spot on the west coast. The rates during the off-season are reasonable, but during the theater season we have to stay over the border in Yreka or Shasta :(. We wish we could afford to stay here during the warmer months and enjoy their new pool!

Room Tip: The Classic Queen room #6 is a bit small but a good value.
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AndyL2000_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

Clean rooms, no smoking anywhere, lawns right outside the room. Greeted by friendly staff who knew where nearby park that allowed dogs was and recommended a good place for breakfast within easy walking distance. We have stayed here before and liked it very much, but not when traveling with a little dog. Couldn't have been more pleased than to find that we could still stay here with the little one.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ashland hotels
2.8 km away
Ashland Hills Hotel & Suites
2 km away
Plaza Inn & Suites at Ashland Creek
2.8 km away
Best Western Windsor Inn
Show Prices
Show Prices
Show Prices
1.5 km away
Ashland Springs Hotel
Ashland Springs Hotel
#5 of 19 in Ashland
699 reviews
20.6 km away
Green Springs Inn
Green Springs Inn
#7 of 19 in Ashland
191 reviews
1 km away
Stratford Inn
Stratford Inn
#4 of 19 in Ashland
654 reviews
Show Prices
Show Prices
Show Prices

Been to The Palm? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Palm

Address: 1065 Siskiyou Blvd, Ashland, OR 97520-2238
Phone Number:
Region: United States > Oregon > Ashland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Ashland
#6 Romantic Hotel in Ashland
Price Range: ₹ 4,578 - ₹ 5,803 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Official Description (provided by the hotel):
Step outside of the ordinary. Guests enjoy award-winning gardens, mature trees, and lawn seating areas that are as welcoming as they are comfortable. Cottage-style guest rooms and sumptuous fireplace suites available. In summer and fall, you'll enjoy an inviting new pool concept complete with private cabanas, and soothing water features. Guests enjoy flat-screen TVs and both complimentary wireless internet and parking. Conveniently located across from the university. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palm Hotel Ashland
Palm Hotel Ashland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing