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“good choice for Ankara, not sure the best out there.” 4 of 5 bubbles
Review of Sheraton Hotel & Convention Center Ankara

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Sheraton Hotel & Convention Center Ankara
Ranked #8 of 172 Hotels in Ankara
Certificate of Excellence
Brussels, Belgium
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“good choice for Ankara, not sure the best out there.”
4 of 5 bubbles Reviewed 8 April 2012

Spent three nights at the Sheraton in March 2012. Very nice hotel located close to a part of town with a fair number of embassies, good shops and nice restaurants. I found it difficult to find my bearings in Ankara so I couldn't say whether the hotel is central or not. In any event, it is easy to get to central business and shopping districts. Typical business hotel. Nice rooms, not huge but good size to allow for queen size beds and table with arm chair. Some surprising disappointments, i.e. I would not have expected to find an old style TV (not flat screen) with a limited channel selection in a top class hotel in 2012... Otherwise rooms very nice and also calm, allowing for a good night's sleep. Great and large gym with new Technogym equipment - all you need really. Then there are squash courts, a pool (unfortunately half of it is rather shallow so not ideal for real exercise) and a spa area with sauna and steam bath. I think there were outside tennis courts too. Great gym/pool/spa area! Service ok and friendly but perhaps I would have expected a little more attention, e.g. leaving I had to wait for a while until the porter came to get my bag I had left in storage. Agree with previous comments on the use of wifi - very strange that you have to pay extra for it in a hotel like that. Breakfast buffet nice and what you would expect in a hotel like that, but not the best out there. One day, I had a croissant that was not freshly baked. Not that this ruined my day but at the same time not what I would expect in a hotel like that. Overall very good experience - I would choose it for the location, the gym. I would go again - but only for a good rate or if on business.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kasibru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques_chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 11 April 2012
Dear Guest,
Alias Kasiburu

Thank you very much to let us know about your stay and your constructive comments.We are glad that you have highly appreciated our services and installations such as the pool/gym area. You are absolutely right on the TVs. They are pure antiques those days; but we shall start changing all of them with 38 "and 42 " last technology by October and a little ahead already for the Suites. We would already have done that but unfortunately we have a leasing contract that will only expire in late autumn. Should you wish to experience the largest rooms of Ankara you may try next time our Lugal Luxury Collection and get a Grand de Luxe room( 60 sq mts) for most probably an additional 25 % you shall get a 47" inches brand new set,free in room coffee machine and free Wifi. Worth tryng .
Free wifi is available in Sheratons world wide for frequent travallers of Starwood with Gold cards and I do hope that you will reach this level soon and enjoy several options such as free up grades and additional points.
Thank you again to stay with us in Ankara or at any of the 1100 > Starwood hotels and 9 brands around the world either on business or leaves with your family or friends.
Be welcome any time.
Sincerley yours
J.Chevasson
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Frankfurt, Germany
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 29 March 2012

Rooms were nice - just big enough. The room amenities were standard Sheraton and I was disappointed by the TV (CRT) and the number and type of channels. The gym was nice - great facility. The lobby bar was incredibly overpriced - the most expensive bill I had the whole trip was 2 beers and a glass of wine in the lobby bar. I had a full course meal with beer for less just minutes away.

Room Tip: The building is round- doesn't really make much difference.
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jay-BKKJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques_chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 11 April 2012
Dear GUest,
Alias Jay BKK
Thank you for giving us your constructive feedback. WE appreciate your comments in general and be assured that our museum TV sets will be changed after summer. Reason we have a leasing contract and an impeachment to proceed early .
You are absolutely right for the Bar ,wines or spirits prices. There is a reason for it and it is due to the several tax hikes on all types of alchoolic beverages promoted by the Government including on local ones. Imported brands duties are a real exageration. Best recommendation even if not good for our business do not hesitate to buy one at the duty free at airport .
It is the best recommendation that I may give you if you want to enjoy Scottish gold water of the highlands at a reasonable price.Again thank you for your comments and we do hope to welcome you again in a near future.
Sincerly yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
1 review
1 of 5 bubbles Reviewed 23 March 2012

I had a horrible experience at Sheraton Ankara. I am a gold member yet they mislead me on rate information and refused to rectify the problem at the end of the stay. The duty manager was rude and disrespectful. I will never stay there again.

  • Stayed March 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank H B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

I stay in the Sheraton in Ankara whenever I am in town. The hotel has a homely feel to it, despite the size of the building. The staff are always polite and efficient and are never overbearing as can often be the case when people try too hard to deliver good service.

The restaurant offers a good variety of food at each mealtime and the bar is well stocked with local and international drinks.

The rooms are always clean and well presented with very high standard bathrooms.

If you fancy a walk there is a shopping arcade attached to the hotel with more shops just down the street. There are several good restaurants and bars available outside the hotel, again, all within a short walk.

If you're going to Ankara on business, I would certainly recommend the Sheraton.

Room Tip: Ask for as high a floor as possible, some of the views can be very good.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ARPuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques_chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 11 April 2012
Dear Guest,
Alias Appur,
Thanks very much for taking time to give us your feedabck. Such comments were a real pleasure for us to read and be recognized .We may say WOW ! but we shall keep humble.
Our hotel is well established but we have some work to do such as up grading several facilities and we are presently working at convincing our good local Owners to move forward on renovations that will start to see the light hopefully by next year.
In the mean time we may just thank you again for your appreciation.
From all of us at Sheraton Ankara.
Sincerel yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, North Carolina
Level Contributor
199 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

One of the best I've stayed in worldwide. Beautiful rooms, with great views; absolutely outstanding service; one of the best breakfasts you will find. Wonderful, informative staff. You do pay for this level of service and beauty, but it is worth it.

  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RRRice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacques_chevasson, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 18 January 2012
Dear Mr RRRice,
Thank you very much for taking time to let us know about your stay.
Our guests are valuable to us and we do appreciate the time spent to let us know your feedback on our service and installations. In this case we have nothing to add than to thank you for your short and straightforward congratulations.
My associates do join me to celebrate your rewarding comments and we shall continue to look for opportunities of improvment either in service throughn training or renovations to keep the property at top level.
Thank you again and be welcome any time that we hope be soon into Ankara.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Hotel & Convention Center Ankara

Property: Sheraton Hotel & Convention Center Ankara
Address: Noktali Sokak Kavaklidere, Ankara 06700, Turkey
Region: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Ankara
#8 Luxury Hotel in Ankara
#10 Business Hotel in Ankara
Price range (per night): ₹ 6,216 - ₹ 9,960
Hotel Class:5 star — Sheraton Hotel & Convention Center Ankara 5*
Number of rooms: 311
Official Description (provided by the hotel):
The hotel is more than just a 24 story high rise Ankara icon, offering luxury, convenience and hospitality, all in one great location. The guest rooms are tastefully furnished to create a perfect environment for both business and leisure with all the amenities you can expect of a luxury hotel, plus world class technology. The location is central, literally in walking distance to a shopping mall, a shopping street, large number of restaurants and bars. Window top fitness center with 655sqm area, all day open restaurant, a sports bar, free internet in rooms and public area are few of the services and amenities. ... more   less 
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Also Known As:
Sheraton Hotel And Convention Center Ankara
Sheraton Hotel Ankara
Sheraton Ankara
Ankara Sheraton

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