My family had a wonderful stay of 6 nights. The main reason for the great experience were the staff, whether it was the concierge, check-in, security, bellboys, club reception desk, housekeeping, chef, servers, cooks or all the other unsung members ! These staff members are courteous, polite, professional, helpful, hard-working and always have a pleasant attitude in spite of difficult (and demanding) guests and situations that they may sometimes encounter.
I have been a frequent business and leisure traveler for more than 25+ years so I know a thing or two about customer service. The staff at the Sofitel is one such example. They made us feel right at home and were always accommodating any of our needs. The success of an organization is its people and it's true of Sofitel Philippines.More
- Free Wifi
- Free Parking