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“More than what I expected” 4 of 5 bubbles
Review of Sofitel Philippine Plaza Manila

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Sofitel Philippine Plaza Manila
Ranked #3 of 109 Hotels in Manila
Certificate of Excellence
London, United Kingdom
Level Contributor
61 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“More than what I expected”
4 of 5 bubbles Reviewed 4 August 2012

Ok, though I stayed for a night, I can safely say that I have experienced how it is to check in to this hotel. For an old hotel, the room doesn't look it. They have totally overhauled everything, except the door to the mini ref. The toilet is spanking new, minus a bath tub. The toiletries are L'Occitane. The bed is good and overall, the room is well kept. It's just that the channel variety on TV is very limited. I must say I was impressed.

  • Stayed July 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dartagnanaguilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, 6 August 2012
August 06, 2012

Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

We would like to thank you for taking the time to inform us of your experience in our hotel.

We were very pleased to read that you appreciate our guest room facilities and the luxurious amenities that we have in our guest rooms. Each day, we do strive to provide a remarkable experience for our guests.

We look forward to welcome you again Sofitel Philippine Plaza. Meanwhile, if I can be of any assistance, please do not hesitate to contact me.

Yours sincerely,

Federico Tacoli
Director of Quality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,533 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (784)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Sunrise, Florida
Level Contributor
180 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 4 August 2012

I stood there for 2 weeks in December 2010 and it was one of the great Hotels. Excellent Service, great rooms, food buffet was awesome, in room service food was great. Not a bad thing i can say about this Property. Highly Recommended!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, 6 August 2012
August 06, 2012

Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza!

Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide a memorable experience for our guests.

We are proud to share your sentiments with the rest of team, as this will inspire them to delight even more guests in future.

We all look forward to welcoming you back in Sofitel Philippine Plaza. Meanwhile, if I can be of any assistance, please do not hesitate to contact me.


Yours sincerely,

Federico Tacoli
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manila
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 August 2012

Eversince I brought my son to Sofitel last year, he wouldnt stop raving about, of course, first the Slide in the pool. He's been asking me again when are we going back, and I really plan to take him and my nephew and Mom back this October in time for their semestral break. I've always loved Sofitel Philippine Plaza Manila. I cant forget the many times a staff was very courteous. RaLph from Spiral is the best! Im so particular with how a staff anticipates my every need, and he does it, perfectly! Also Zaldy from Spiral too. Yesterday, I went to lunch with my friend and we were entertained by a management trainee. His name is Tonguy...but pronounced Tongay. he is a 22 year old french young man who is very courteous and so attentive. he even suggested to us a good white wine which we liked. The Service attendants and the receptionists and the chefs too are very courteous. Also the Duty Manager, Darwin and Dhea from front office are very accomodating they make us really special, and because of this....my friend and I availed of the Accor membership. We are looking forward to the reopening of Spiral, and of course our vacation this coming October. You guys gotta stay in Softiel Philippine Plaza Manila. The Sofitel Experience is just Tres Magnifique!

Room Tip: look for the DUty Manager Darwin. he'll help you get a good one!
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  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dewberry1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, 6 August 2012
August 06, 2012

Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza!

Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests.

We are proud to share your sentiments with the rest of team, as this will inspire them to delight even more guests in future. Rest assured that the Ambassadors which you mentioned will be receiving a personal commendation from our Area General Manager.

We look forward to welcoming you back to Sofitel.

Yours sincerely,

Federico Tacoli
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 August 2012

My kids loved the lobby and Le Bar. They can't wait to go back to sofitel. They also love your song that I had to ask my husband to download it from the internet and have the music video in his cellphone so that everytime the kids will ask for the song, we have it ready for them.

The pool are is sooooo nice that my hubby was able to doze off while I and the kids are swimming. Will surely go back and try the gym since we weren't able to use it during our stay. But it's so wonderful also that you have gymboree there. My kids are gymboree members and they love gymboree. BTW, I also love your pastires which are very affordable, too!

  • Stayed July 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pgpinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, 3 August 2012
August 03, 2012

Dear Valued Guest,

Bonjour from Sofitel Philippine Plaza Manila!

Thank you very much for sharing your experience at Sofitel. We are so pleased that you had a wonderful stay, and look forward to welcoming you back very soon.

Yours sincerely,

Josephine Abel-Arvesu
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Philippine Plaza Manila

Property: Sofitel Philippine Plaza Manila
Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Manila
#3 Luxury Hotel in Manila
#3 Business Hotel in Manila
#3 Romantic Hotel in Manila
#4 Family Hotel in Manila
Price range (per night): ₹ 8,735 - ₹ 16,819
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
Number of rooms: 609
Official Description (provided by the hotel):
Sofitel Philippine Plaza Manila is an iconic 5-star luxury resort nestled in an expansive tropical setting. Renowned for its magnificent contrast of captivating sunsets and the sparkling waters of Manila Bay, the hotel attracts international and local travelers alike with its signature Filipino brand of hospitality and the French joie de vivre reflected in its service rituals; from entertainment, food and wine offerings. Nestled adjacent to the historic Cultural Center of the Philippines, Sofitel Philippine Plaza boasts of a location within the city beat and the refreshing tranquillity of the bay. It stands 15 minutes away from the international and domestic airports and approximately 30 minutes away from Makati City, the central business and commercial district of thriving shopping, dining and entertainment venues. Spiral is the hotel's most interactive restaurant in the Asia Pacific Region, featuring 21 ateliers of the world's best cuisine in one magnificent destination. Other than Spiral, Sofitel Philippine Plaza also has other restaurants and bars including Le Bar, a bistro, patisserie and library in one destination, La Veranda, a Parisian-style bar with an indoor lounge that stretches to an outdoor terrace, Snaps Sports Bar, a sleek and modern bar for sports enthusiasts, and the Sunset Bar, the idyllic blend of a picturesque outdoor dining venue. The first of its kind in Asia, the Vietura Aesthetic Lifestyle features anti-aging, detox and weight management along with a comprehensive services menu of holistic, personalized beauty and wellness programs. It combines non-invasive aesthetic procedures, integrative medicine and lifestyle coaching tailored to fit the individual's needs. ... more   less 
Reservation Options:
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

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