We have been visiting Spiral for the last 10 years and we think that it's the best buffet we have ever eaten at but this time we were very disappointed this time with the lunch buffet. The hours have now been shortened from 11 - 2:30 to 12 noon - 2:30. Also, the quality of food and service has been going down a bit. We've already given some comprehensive feedback on specific issues to the Management that are too lengthy to list here. To be fair, if this is your 1st time here, you will be amazed but if you've been here multiple times, then you will see that the "wow" factor has diminished.