A surprisingly lovely experience. We ended up here as we forgot to make a dinner booking. Great cocktails, lovely food and people singing in the background.
Dear Guest,
Greetings from Shangri-la Hotel Kuala Lumpur. Many thanks for sharing your valuable feedback with us. We are glad to know that you have enjoyed the evening in our Lobby Lounge, as well we thank you for complimenting the cocktails, snack menu and Band performance too. It was a pleasure to have been of service to you and we look forward to welcoming you back at Shangri-La Hotel Kuala Lumpur on your next visit. Best regards, Chris Hough – Executive Assistant Manager i/c F&B
1 - 5 of 22 reviews
A big well designed lounge that has enough secluded spots to escape to and relax with a book over a cocktail, beer or coffee. My favourite spot is near the glass windows overlooking the fish.
Dear Guest,
Greetings from Shangri-la Hotel Kuala Lumpur and many thanks for sharing your valuable feedback. I would like to thank you for your kind patronage at our Lobby Lounge and I am delighted to share your compliments with our team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service to you and we look forward to welcoming you back at Shangri-La Hotel Kuala Lumpur in the near future. Best regards, Chris Hough – Executive Assistant Manager i/c F&B
We chilled here for several nights
the lady singer is very entertaining in the evening
the food choice and drinks are of great quality and the sofas are super comfy
Dear Guest,
Greetings from Shangri-la Hotel Kuala Lumpur and many thanks for sharing your valuable feedback. First and foremost, we would like to thank you for complimenting our Band performance in the Lobby Lounge. The "URB" Band has been receiving many positive feedback over the years that they have been performing in the Shangri-la KL. Your special recommendation has been shared with our Band members as this will be an encouragement for them to continue with the good work. Also, thank you for complimenting our food menu, beverage list and the ambiance of the Lounge especially the comfy sofas. In any case, it has been a pleasure for us to have been of service to you and your family, and we hope to see you again soon. Best regards, Chris Hough – Executive Assistant Manager i/c F&B
Wonderful gathering at Shangri-La KL lobby lounge. Excellent service provided by manager - Steve Ho. Very attentive, make us feel like home.
Great afternoon session spend ✌.
Dear Guest,
Greetings from Shangri-La Hotel, Kuala Lumpur. Thank you very much for taking the time to share your valuable feedback. I am delighted to learn that our team, namely Steve Ho was able to exceed your dining expectations. It has been a pleasure for us to have been of service to you. Your special recommendation has been shared with the team and this will be an encouragement for them to continue with the good work. Aside, I am glad to know that it felt like home to you while you were here. In any case, we value your patronage and hope to see you again soon. Best regards, Chris Hough – Executive Assistant Manager i/c F&B.
Back again to visit here for the afternoon tea with my friend. Have a new theme called Pink Afternoon Tea. The spread of the afternoon tea most come in pink color. Suitable for ladies. Not to forget the portion is huge and more than enough for two person. Price is reasonable. Still the environment is the most enjoyable with the wonderful service provided by the staff over there. Will definitely come back again and recommend it to friends.
Dear Guest,
Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B
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