Dear Guest,
Greetings from Shangri-la Hotel Kuala Lumpur and many thanks for sharing your valuable feedback. First and foremost, we would like to thank you for complimenting our Band performance in the Lobby Lounge. The "URB" Band has been receiving many positive feedback over the years that they have been performing in the Shangri-la KL. Your special recommendation has been shared with our Band members as this will be an encouragement for them to continue with the good work. Also, thank you for complimenting our food menu, beverage list and the ambiance of the Lounge especially the comfy sofas. In any case, it has been a pleasure for us to have been of service to you and your family, and we hope to see you again soon. Best regards, Chris Hough – Executive Assistant Manager i/c F&B