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“intended stay 4 nights, actually stayed 1 night...and went to find another hotel” 1 of 5 bubbles
Review of Hotel Orkid

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Hotel Orkid
Ranked #227 of 331 Hotels in Kuala Lumpur
Perth
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“intended stay 4 nights, actually stayed 1 night...and went to find another hotel”
1 of 5 bubbles Reviewed 5 January 2012

I had a booking for 4 nights, i checked in at (i was willing to put up with any ol' dump of a hotel thats close to timesquare mall) i walked in expecting the worst, the entrance is a steep stair well that seemed to go on forever, finally, uptop is a kitchen/reception.. i asked to pay for 4 night stay upfront but i didn't have enough, they seemed to be okay with me paying the next morning,... as soon as i entered the room, it was though i entered a tomb.

it was very dusty, and had a foul smell.. but what what really triggered my anguish was the fact that the internet doesnt stay connected in the hotel room and cuts out 10 mins at a time... never the less, i walked out of the hotel within 30 mins of being in the room and walked to another hotel and booked for 3 nights,, and returned to hotel orkid pudu, and told them that i'll be cutting my stay short, because circumstanced changed they charged me 160RM (including 50% for 'EARLY LEAVE', which is utter bull) I just wanted to get OUT OF THERE!!..

I checked in at 10pm, and checked out at 11am the next day, that's a 11 hour stay.. complete rip off..

i was very tired from my trip, and got woken at 7am by the sounds severe outside traffic.. also, spotted rats when i walked out side the hotel.. So thats, service, value, sleep quality, cleanness, location and rooms.. ALL terrible and down the drain..

this hotel shouldn't even be suggested on this site, I don't suggest Orkid Inn Timesquare either, i stayed there the other 3 nights, i really hope no one suffers like i suffered there from thieft and staff dishonesty (read my other review)

Room Tip: here's my tip, I URGE YOU to stay at any other hotel that is not part of the ORKID hotel branche...
See more room tips
  • Stayed December 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Razzak A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 reviews from our community

Traveller rating
    2
    6
    3
    2
    7
See reviews for
3
3
8
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 23 July 2011

Run while you can, I agree with the few prior comments dirty bathroom, toilet not clean, carpets extremely dirt,y my bed was even short sheeted so the sheet didn't fit at all. This is the worst hotel I have ever stayed. I was looking for budget but clean having just come from Vietnam paying $22 USD a night for spotlessly clean and friendly staff the management here need to send their staff for a view of what customer service really is, miss the breakfast completely. I unfortunately arrived in KL on very short notice so took the advise of airport staff selling accommodation,no time for TA to lead me away

  • Stayed July 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank SuzieQ230611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 23 June 2011

This hotels looks decent from the pictures on the web but the reality is very different. I stayed in two different rooms, both had a very strong smell of mould. The so called air conditioning is extremely inefficient. It takes hours to cool the room slightly and for it to work, you need to put the key (which is bulky and tacky by the way) in a slot inside the room. So if you're out all day, when you come back the room is like a sauna and only gets slightly cool by that time you wake up.

The bathroom is also very dirty. Water from the shower spills all over the floor and there is a drain pipe coming from the floor above that leads into the shower area.

Wifi is free as advertised but the connection is so slow (if you can connect at all) you'd think they're using a 56kpbs modem for the whole hotel.

Bedroom furniture is also very tacky and the bedding feels dirty. The windows have some coating on them that have partly flaked off.

The only good thing is the hotel is close to Berjaya Times Square.

Breakfast is included but you probably would hate to eat it; scrambled eggs, chilli noodles, toast and plastic/rubber sausages every morning. Coffee and tea in tiny cups and tastes like dishwater.

Also, as others have reported, the walls are very thin and you can hear people talk/have sex.

I would recommend avoIding this place like the plague!

Room Tip: Stay as far away from hotel orkid as you can!
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  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank UK00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mashhad, Iran
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 21 March 2011

One of Orkid hotel's staffs(Nurhuda Alegria)stole all of our money (about 1800$) from the hotel's safe box and we missed our next flights because of our lost passports and money !
they didn't give back our money and indeed they destroy our holidays, we called Police but they didn't do anything for us, we could just make a police report and that report is available in our web page and you can see,
https://sites.google.com/site/orkidhotelkualalampour/
please be careful and don't choose this unsafe hotel for your trip !!!

  • Stayed March 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank pianist06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 17 December 2010

From the outside, the building looked very old. The room that i stayed was dirty. The bathroom even worst. The wall in the bathroom is yucky. At night, you can hear people talking from the other room. I even heard people having sex from the beside mine. It was so disgusting as I was travelling with my family.The walls were plywood and not bricks. That explain the moaning I heard early in the morning. Photos they advertise on their website is not like what it look like when you stay at the hotel. The breakfast suck also.

  • Stayed December 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank danny87ngu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Orkid

Property: Hotel Orkid
Address: Orkid Hotel 300 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Room Service
Hotel Style:
Ranked #227 of 331 Hotels in Kuala Lumpur
Price range (per night): ₹ 1,021 - ₹ 1,497
Hotel Class:3 star — Hotel Orkid 3*
Number of rooms: 65
Reservation Options:
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