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All reviews bedroom apartment petronas towers suria klcc well equipped kitchen walking distance bukit bintang swimming pool excellent location room service long stay convenience store living area high floor wonderful stay pavilion mall check in was smooth the ground floor
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Reviewed 12 June 2017

Cosy apartment suitable for family trip. Staffs are very friendly. While I am away attending my business matter, I know my family is sound and safe. In fact, having a lot of fun staying at the hotel. I will surely come again.

  • Stayed: June 2017, travelled on business
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Review collected in partnership with this hotel
Thank AzamuddinJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this reviewResponded 11 July 2017

Dear Azamuddin J,

Thank you for your lovely review. We are delighted to know that we were able to provide you with a convenient base during your business trip whilst your family were able to enjoy and relax while waiting for you. We hope that you were able to spend precious time together in our spacious apartments and well appointed facilities. It has been a pleasure hosting you and your family. We hope we will be able to welcome you back for another great stay soon be it for business or leisure.

Yours sincerely,
Ru Ng
Resident Relations - Assistant Manager

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Reviewed 12 June 2017

Room was clean and spacious. There are 6 of us and the 3 bedroom is just perfect. The spacious living and dining area makes us feel like we are back home. The hotel amenities such as the spa and swimming pools is a plus point.

  • Stayed: June 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank fidhsha35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this reviewResponded 11 July 2017

Dear fidhsha35,

Greetings from Ascott Kuala Lumpur! We are delighted to learn that you and your family felt right at home in our spacious and well appointed apartments. It is good to know that you were able to take some time out to relax at our leisure facilities. We look forward to welcoming you and your family back to your home away from home soon for another relaxing stay.

Yours sincerely,
Ru Ng
Resident Relations - Assistant Manager

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Reviewed 10 June 2017 via mobile

Due to all hotels in KL being fully booked had the opportunity to stay here. It's a residency based apartment and fully equipped with all amenities in your room. They don't have room service but being at prime location where all good restaurants are nearby guess you won't need room service. They had buffet breakfast which was just basic and that's one thing would say they could improve upon. Overall a comfortable stay at Ascott.

Stayed: July 2016, travelled on business
Thank Kaptaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMY, Resident Relations Assistant Manager at Ascott Kuala Lumpur, responded to this reviewResponded 11 July 2017

Dear Kaptaan,

Thank you for sharing your stay experience with us.

We are delighted to know that you had a comfortable and pleasant stay with us in our fully equipped apartments.

Please kindly allow us to clarify that our food and beverage service partner does indeed offer room service for lunch and dinner service. We would also like to clarify that the breakfast we offer is actually a Continental Breakfast which is not as varied as a full buffet breakfast.

It has been a pleasure hosting your stay and we look forward to being of service to you again soon.

Yours sincerely,
Ru Ng
Resident Relations - Assistant Manager

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Reviewed 9 June 2017

A quick getaway to Ascott KL , Ascott is just opposite KLCC , a short walk over. My family and myself enjoyed the neat apartment. Rooms with good sound proof facility - good for sleep :) . Overall , it was a nice quiet stay.

  • Stayed: May 2017, travelled with family
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Review collected in partnership with this hotel
Thank kimmikanuyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMY, Resident Relations Assistant Manager at Ascott Kuala Lumpur, responded to this reviewResponded 11 July 2017

Dear kimmikanuyi,

Thank you for your lovely feedback. We are glad to know that you and your family had an enjoyable and relaxing stay with us in our well appointed and conveniently located apartments. The team here at Ascott Kuala Lumpur look forward to welcoming you and your family back for another great stay.

Yours sincerely,
Ru Ng
Resident Relations - Assistant Manager

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Reviewed 8 June 2017

My wife and I spent 8 nights at the Ascott with our 3 children aged 5, 5 and 8.

We stayed in a 2 bedroom Executive apartment (on the 31st floor), with our children sharing the two large single beds. The standard of accommodation was fantastic – up there with the best we’ve experienced. The rooms were very spacious and well appointed. The bathrooms and kitchen were of a very high standard and well-equipped.

Service and other facilities were good and the hotel is perfectly located for Suria KLCC and the Petronas Towers. Based on other reviews, we decided not to pay for breakfast, opting instead to get some food in, which worked well.

I feel like I should say more about this place is it really was very, very good. I wouldn’t hesitate to recommend the Ascott to others and if (when) we return to KL, we’d definitely look at this place again

  • Stayed: June 2017, travelled with family
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Thank TandL-Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AscottMY, Resident Relations at Ascott Kuala Lumpur, responded to this reviewResponded 9 June 2017

Greetings from Ascott Kuala Lumpur!!
Dear TandL-Bristol,
Thank you for taking the time to share your recent stay experience with us.
We are delighted you enjoyed our spacious and well-appointed apartments, that also has a fully equipped kitchen. Our strategic location at the heart of Kuala Lumpur City Centre is beneficial for leisure travel or business and truly makes it easy for sightseeing and getting around, we are happy to know that this has brought you much convenience to visit Suria KLCC and the PETRONAS Twin Towers. We sincerely thank you for choosing to stay at Ascott Kuala Lumpur and for the perfect score that you have bestowed upon us. It truly gives us much pleasure to know that we have exceeded your expectations. We look forward to welcome you back soon.
Yours Sincerely,
Cheryl Suminundu W.M
Resident Relations

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