I stayed there for 1 night with my family.
Room was ready with a bad luck, jammed, couldn't open it, and had to go to lobby (very far from room) multiple times. We waited outside the room for 15 minutes. Nothing happened and they gave us room to sit until the mechanic came and broke the lock to open the room.
Finally room is now opened and found very small and uncomfortable. Smelly toilet and very small.
Window is there but you cannot open it and outside is China Town market.
Too much noise most of the time, due to renovation.
Were tired and gone to market to eat something, came back and found the room key not working.
Walked long to reach the lobby, then they did something with the key. Gone back to room and found no success in opening the room with the fixed key.
Tired and very frustrated, I asked my wife to go to lobby again, then she went to lobby to get the key fixed for the second time. Finally, after fixing it again, it worked and we entered the room.
TV remote was not working.
Without AC, stuffiness.
Pros: Location, nice restaurant, free Wi-Fi, in the middle of China Town market.
Cons: Noise, small rooms, service.
- Official Description (provided by the hotel):
- Deluxe. Our 20sqm Deluxe Room with window. Fitted with a choice of Queen and Twin beds. Connecting rooms upon request. Access to Extra-bed (chargeable). It comfortably accommodates with 2 Adults & 1 Children below age of 12. All rooms are designed and furnished to meet the discerning guests' needs - individual air-conditioning, private bath with shower, hairdryer, iron/ironing board upon request, IDD call and complimentary 2 bottle of mineral water with coffee/tea making facilities. LCD Television with in-house video channel, selected Astro channels. ... more less
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- Also Known As:
- Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
- Swiss Hotel Kuala Lumpur
- Swiss Kuala Lumpur